Table II.

Data collection occasions and participants

FormDateCompanyRespondent/Participant
Workshop 1
Presentation 1
Presentation 2
Presentation 3
Presentation 4
Presentation 5		08/29-30/2017All (5)
Company Alpha
Company Delta
Company Beta
Company Epsilon
Company Gamma		All company representatives
Presenter: Project manager
Presenter: Business manager
Presenter: CEO and Salesperson
Presenter: Customer support manager
Presenter: Global materials manager
Interview 19/20/2017Company AlphaProject manager/Site manager
Interview 29/26/2017Company DeltaBusiness manager
Interview 310/13/2017Company DeltaBusiness manager/Quality manager
Interview 410/23/2017Company BetaSalesperson
Interview 510/24/2017Company EpsilonCustomer support manager
Interview 610/24/2017Company EpsilonCustomer service
Interview 711/06/2017Company GammaGlobal materials manager
Workshop 211/07-08/2017All (5)All company representatives
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