Summary of interview guide/template
| Theme | Detail |
|---|---|
| Stakeholder objectives/claims | Exploration of management's understanding of the objectives of the differing stakeholders in their relationship with the NPO |
| Management's stakeholder perceptions | Exploration of management's perceptions of the relative power, legitimacy and urgency of each of the four stakeholders and separately their perceptions of the relative importance of each stakeholder to the NPO mission |
| Management’s perceptions of each of the three primary identified MCS elements | For each of the three MCS elements, the interviewees were asked to reflect on the importance of that MCS element to the objectives of the differing stakeholders. After exploring this for each MCS element, they were asked to suggest, if they could, how important they felt the MCS element was in supporting each of the stakeholder's objectives and why. The interviewees were then invited to reflect on whether they would change the design or use of the MCS element, and if so in what way |
| Overall reflection | At the end of the interview process, interviewees were invited, once again, to reflect on the interview and what, if anything, they may like to add or further contribute |
| Theme | Detail |
|---|---|
| Stakeholder objectives/claims | Exploration of management's understanding of the objectives of the differing stakeholders in their relationship with the NPO |
| Management's stakeholder perceptions | Exploration of management's perceptions of the relative power, legitimacy and urgency of each of the four stakeholders and separately their perceptions of the relative importance of each stakeholder to the NPO mission |
| Management’s perceptions of each of the three primary identified MCS elements | For each of the three MCS elements, the interviewees were asked to reflect on the importance of that MCS element to the objectives of the differing stakeholders. After exploring this for each MCS element, they were asked to suggest, if they could, how important they felt the MCS element was in supporting each of the stakeholder's objectives and why. The interviewees were then invited to reflect on whether they would change the design or use of the MCS element, and if so in what way |
| Overall reflection | At the end of the interview process, interviewees were invited, once again, to reflect on the interview and what, if anything, they may like to add or further contribute |
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