Table 4

The demographic profiles of the respondents

Demographic variableFrequency
Age in years
18–2412%
25–3134.5%
32–3837%
39–4513%
46–523.5%
Gender
Male67.1%
Female32.9%
Marital status
Single34.6%
Married650.4%
Employee grade
Operational management55.1%
Junior management22.4%
Middle management15.7%
Executive MGT & above6.8%
Work location
Branch81.5%
Department17.7%
Others – zonal/REG offices0.8%
Accessing device
Office computer74.2%
Home computer9.4%
Mobile device16.4%
Knowledge and experience
Very limited1.9%
Average75%
Expert23.1%

or Create an Account

Close subscription notice
Close access options