Data collection – documents, observations, interviews
| Data source | Details |
|---|---|
| Analysis of public online documents |
|
| Private documents |
|
| Non-participant observation in Dilorean |
|
| Semi-structured interviews |
|
| Analysis of public online documents | Social responsibility reports Integrated annual reports |
| Private documents | Reports of Gold System |
| Non-participant observation in Dilorean | Client summary dashboard Production units and administrative offices |
| Semi-structured interviews | Language: Italian Interviewees: President and managing director of the company (D01); Coordinator of the engineering and automation department and digital innovation (D02) Manager of the engineering and automation department (D03) Duration: 1 h each Location: Company's headquarters |
Source(s): Author's own creation
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