Table III

Descriptive statistics of variables

VariableMinimumMaximumMeanSDSkewnessKurtosis
E-servicescapes1.974.673.300.57−0.27−0.39
 Visual appeal1.674.673.280.64−0.16−0.49
 Ease of use1.715.003.480.68−0.27−0.31
 Relevance of information1.865.003.470.64−0.190.05
 Personalisation1.675.003.300.61−0.19−0.15
 Interactivity1.675.003.180.69−0.090.64
 Social presence1.674.333.060.68−0.13−0.98
Student experience quality2.104.983.890.66−0.05−0.38
Student engagement2.484.963.900.42−0.170.86
 Skill engagement2.005.003.750.52−0.340.74
 Emotional engagement2.405.003.960.55−0.23−0.02
 Participation engagement2.605.003.740.540.29−0.32
 Performance engagement2.505.004.130.56−0.25−0.39

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