Table 2

Thematic Analysis – Common Themes.

ThemeDescriptionExample
Effective Query ResolutionThe system helps to reach out to the right experts to resolve technical queries“The employees will have someone to share their opinion with or someone to look up to for their queries thereby reducing the need of external sources.”
Focus towards skillsThe system is focused towards skills of the employee“I can clearly see you proposing a system with skills as top priority. If a system talks about skills and if the organization enforces this system to be used by everyone, definitely I see a skill focused climate.”
Learn/Improve skillsThe system helps to learn new skills and improve existing skills.“This solution will give the employees an opportunity to evaluate their skills, setup their goals and enable them to interact with like minded people willing to learn and teach the specific skills one is interested in.”
Employee motivationThe system motivates employees to upskill.“Employees would be motivated to enhance their skills by learning and sharing their knowledge.”
Skills demonstrationThe system allows employees to demonstrate their skills using proof-of-concepts to other employees in the organization.“This system will help software developers to demonstrate their skills. All developers have skills and if they demonstrate it, a learning culture will be created.”
Focus on required skillsThe system dashboard displays the required role-level skill points that helps the employee to focus on those on priority.“It will be clear for all employees whatever skills are needed for each task/project and they’ll be constantly reminded to work on their skills in order to reach new positions within the company what doesn’t always happens.”
Skill points to assess skillsThe system feature of accessing each skill using skill points help to create a skill-focused climate.“The points system will help everyone focus on the skills needed at a role and project level thereby increasing the focus on skills.”
Interactive learning experienceThe system provides an interactive learning experience.“It is good, very enhanced and interactive learning. It will enhance ones personal skill to maximum and thus help in organizational growth”
Better control to upskillThe employees have better control of their skills.“Simply because the entire process of enhancing one’s skill will become more reachable. So, the employees will put in efforts because they now have the access to horne their skills. In return, the organization will get a pool of skilled resources.”
Holistic skill systemThe proposed system in its entirety with the features help to create a skill-focused climate.“This system captures all sought of skills required for an employee growth, even problem solving skills through query resolution. So a skill focused climate will be created.”
Upskill inhouse employeesThe system can be used to upskill internal employees in case of skills deficit.“It is important for an employee to aquire new skills and share the skills that he/she is expert in. This will lead to lesser attrition of employees seeking growth and learning opportunities and also beneficial for an employer where he need not hire external resource if he has the required skillset within.”
Rewards and recognitionEmployee recognition by giving badges will create an interest to learn and improve.“Rewards and recognition, demonstration of skills to others will spark enthusiasm and interest to learn, improve and be proactive.”
Intuitive systemThe system is easy to use and understand.“Its intuitive and helps cultivate learning culture.”
Result-orientedThe system aims towards upskilling employees.“Framework is more focused and result oriented towards upskilling their employees and in longer run it will be beneficial to organization.”
Organization access to skill poolThe system helps in providing the organization better access to all the available skills.“…the organization will be aware of all skills present and will hence be able to appropriately utilize all the skills without spending time and effort in getting new employees with the requisite skills…”

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