Summary of the case study findings
| Phase of the power game | Figuration controlling the power game | Agenda | Communication channels |
|---|---|---|---|
| Before the scandal | Old Board and CEO (before the scandal) | Grow the membership base | Corporate reports COO letter to members In Conversation with Alex Malley The Naked CEO InTheBlack Press releases CPAA's website |
| During the scandal | Concerned members | Seek transparency Change the Board Spill the Board and the CEO Change CPAA's strategy | Emails Websites Social networks Articles in the press |
| The press | Act as a sounding board Identify the villain Draw the audience's attention Scrutinise CPAA | Articles in the press | |
| After the scandal | Independent review panel | Reviewing CPAA figuration Understand the causes of the scandal Give recommendations | IRP final report IRP's website |
| New Board (after the scandal) | Repair legitimacy Restore power Implement (some of) the recommendations | Integrated reports Update reports on the IRP's recommendations CPAA's website |
| Phase of the power game | Figuration controlling the power game | Agenda | Communication channels |
|---|---|---|---|
| Before the scandal | Old Board and CEO (before the scandal) | Grow the membership base | Corporate reports |
| During the scandal | Concerned members | Seek transparency | Emails |
| The press | Act as a sounding board | Articles in the press | |
| After the scandal | Independent review panel | Reviewing CPAA figuration | IRP final report |
| New Board (after the scandal) | Repair legitimacy | Integrated reports |
Source(s): Author's own creation
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