Table 1

Sub-types of legitimacy, their durability and ease of establishment, and associated legitimation strategies

Type of legitimacyPRAGMATICMORALCOGNITIVE

Sub-types of legitimacy

Exchange: legitimacy based on the perceived benefits or value of the practice (Suchman, 1995; Kumar and Das, 2007)

Consequential; the practice is perceived as “doing things right” by achieving valued and desired results (Brinkerhoff, 2005, p.3)

Comprehensibility; the practice accords with a larger belief system and with the experienced reality of the audience’s daily life (Suchman, 1995, p.582)

Influence: belief that the practice is responsive to the larger interest of the audience (Brinkerhoff, 2005)

Procedural; derived from “doing things the right way” by following socially valued or validated practices; particularly important in the absence of measurable outcomes (Suchman, 1995; Brinkerhoff, 2005)

Taken-for-grantedness; the practice is seen as a fact of life.

Dispositional; positive characteristics such as “trustworthy” attributed to the practice (Suchman, 1995, p.578)

Structural; the practice is “right for the job” i.e., it has the capacity to perform specific types of work (Suchman, 1995, p. 581, Brinkerhoff, 2005, p. 3)

 

 

Personal; attributing moral legitimacy to a practice because of the perceived personal legitimacy of the representative promoting it (Brinkerhoff, 2005)

 

Durability

Low

High

Ease and speed of establishment

Easy/Fast

Difficult/Slow

Legitimation strategies for new practices

Conform:

Conform to requirements of existing audiences

Show that the practices meet instrumental demands of key audiences; offer influence over the practices; trade on organisation's strong reputation in related fields

Show that practices produce socially desirable outcomes; associate practices with respected entities

Show that practices conform to established models or standards

Select:

Pitch practices at new audiences

Identify and attract key audiences whose instrumental interests are addressed by the practices

Identity new audiences whose moral values accord with the practices

Appropriate a set of accepted standards in a related area

Manipulate:

Create new audiences and new legitimating beliefs

Strategic communication to persuade key audiences to value, and to believe they can influence, the practices

Collective action by many organisations to socially construct an honourable image for the outputs of the new practices; establishing a record of technical success for the new practices

Encouraging isomorphism through the standardisation of practice; enhance comprehensibility of practices through lobbying, research, etc.

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