Sub-types of legitimacy, their durability and ease of establishment, and associated legitimation strategies
| Type of legitimacy | PRAGMATIC | MORAL | COGNITIVE |
|---|---|---|---|
Sub-types of legitimacy | Exchange: legitimacy based on the perceived benefits or value of the practice (Suchman, 1995; Kumar and Das, 2007) | Consequential; the practice is perceived as “doing things right” by achieving valued and desired results (Brinkerhoff, 2005, p.3) | Comprehensibility; the practice accords with a larger belief system and with the experienced reality of the audience’s daily life (Suchman, 1995, p.582) |
Influence: belief that the practice is responsive to the larger interest of the audience (Brinkerhoff, 2005) | Procedural; derived from “doing things the right way” by following socially valued or validated practices; particularly important in the absence of measurable outcomes (Suchman, 1995; Brinkerhoff, 2005) | Taken-for-grantedness; the practice is seen as a fact of life. | |
Dispositional; positive characteristics such as “trustworthy” attributed to the practice (Suchman, 1995, p.578) | Structural; the practice is “right for the job” i.e., it has the capacity to perform specific types of work (Suchman, 1995, p. 581, Brinkerhoff, 2005, p. 3) | ||
Personal; attributing moral legitimacy to a practice because of the perceived personal legitimacy of the representative promoting it (Brinkerhoff, 2005) | |||
Durability | Low | ↔ | High |
Ease and speed of establishment | Easy/Fast | ↔ | Difficult/Slow |
Legitimation strategies for new practices | |||
Conform: Conform to requirements of existing audiences | Show that the practices meet instrumental demands of key audiences; offer influence over the practices; trade on organisation's strong reputation in related fields | Show that practices produce socially desirable outcomes; associate practices with respected entities | Show that practices conform to established models or standards |
Select: Pitch practices at new audiences | Identify and attract key audiences whose instrumental interests are addressed by the practices | Identity new audiences whose moral values accord with the practices | Appropriate a set of accepted standards in a related area |
Manipulate: Create new audiences and new legitimating beliefs | Strategic communication to persuade key audiences to value, and to believe they can influence, the practices | Collective action by many organisations to socially construct an honourable image for the outputs of the new practices; establishing a record of technical success for the new practices | Encouraging isomorphism through the standardisation of practice; enhance comprehensibility of practices through lobbying, research, etc. |
| Type of legitimacy | PRAGMATIC | MORAL | COGNITIVE |
|---|---|---|---|
Sub-types of legitimacy | Exchange: legitimacy based on the perceived benefits or value of the practice (Suchman, 1995; Kumar and Das, 2007) | Consequential; the practice is perceived as “doing things right” by achieving valued and desired results (Brinkerhoff, 2005, p.3) | Comprehensibility; the practice accords with a larger belief system and with the experienced reality of the audience’s daily life (Suchman, 1995, p.582) |
Influence: belief that the practice is responsive to the larger interest of the audience (Brinkerhoff, 2005) | Procedural; derived from “doing things the right way” by following socially valued or validated practices; particularly important in the absence of measurable outcomes (Suchman, 1995; Brinkerhoff, 2005) | Taken-for-grantedness; the practice is seen as a fact of life. | |
Dispositional; positive characteristics such as “trustworthy” attributed to the practice (Suchman, 1995, p.578) | Structural; the practice is “right for the job” i.e., it has the capacity to perform specific types of work (Suchman, 1995, p. 581, Brinkerhoff, 2005, p. 3) | ||
Personal; attributing moral legitimacy to a practice because of the perceived personal legitimacy of the representative promoting it (Brinkerhoff, 2005) | |||
Durability | Low | ↔ | High |
Ease and speed of establishment | Easy/Fast | ↔ | Difficult/Slow |
Legitimation strategies for new practices | |||
Conform to requirements of existing audiences | Show that the practices meet instrumental demands of key audiences; offer influence over the practices; trade on organisation's strong reputation in related fields | Show that practices produce socially desirable outcomes; associate practices with respected entities | Show that practices conform to established models or standards |
Pitch practices at new audiences | Identify and attract key audiences whose instrumental interests are addressed by the practices | Identity new audiences whose moral values accord with the practices | Appropriate a set of accepted standards in a related area |
Create new audiences and new legitimating beliefs | Strategic communication to persuade key audiences to value, and to believe they can influence, the practices | Collective action by many organisations to socially construct an honourable image for the outputs of the new practices; establishing a record of technical success for the new practices | Encouraging isomorphism through the standardisation of practice; enhance comprehensibility of practices through lobbying, research, etc. |
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