Table 1 The three mobile operators in... | Emerald Publishing

Table 1

The three mobile operators in the Kingdom of Bahrain

Serial number	Mobile operators	About the company	Year of establishment	Vision	Mission	CSR initiative	References
1	Bahrain Telecommunications Company (Batelco BTC)	Batelco is a leading mobile operator in the Kingdom of Bahrain. Serving both customers and business markets. Batelco focuses on building innovative communications drivers and sustainable development	2003	“Batelco Group will be the leading integrator of digital solutions and services in its chosen markets”	“We deliver innovation and value to our customers in each market, through competitive solutions and people excellence”	1-Annual Career Day for the 13th time	Batelco (2018)
						2-Visits to Muharraq Social Welfare Centre to distribute gifts to residents
						3-Ramadan Baskets
						4-King Hamad Golf Trophy
2	ZAIN Bahrain	ZAIN is a company that cares about delivering technology and innovation across all generations, offering simple transformation thus helping clients to manage telecommunications products and services	2003	“To become the Kingdom of Bahrain's telecommunications leader, offering care to all its stakeholders and supporting their lifestyles”	“To provide the Bahraini market with quality telecommunications services centered on excellent customer care, and managed by believers in the ZAIN brand promise who are empowered, self-motivated and caring”	1-Promoting sports such as the ZAIN Bahrain Basketball League	Zain (2018)
						2- Outstanding customer experience and engagement across all channels
						3-Social Media Contributions
3	STC Bahrain	Located in Bahrain market and owned by the Saudi Telecommunications Company (STC), VIVA Bahrain aims to grow its performance. Compared to telecommunications markets in Bahrain, VIVA was the first leader to prioritize changing its business methods to become more innovative	2009	“To be Bahrain's communication leader by enriching the lives of our customers in an increasingly connected world”	“Enrich customers lives by offering innovative service and product”	1-VIVA Ramadan CSR initiatives	Viva (2018)
						2-VIVA Bahrain wins Bahrain International CSR Award for Excellence in Community – Partnership with Charity
						3-VIVA Jusoor Ramadan CSR Success

Serial number	Mobile operators	About the company	Year of establishment	Vision	Mission	CSR initiative	References
1	Bahrain Telecommunications Company (Batelco BTC)	Batelco is a leading mobile operator in the Kingdom of Bahrain. Serving both customers and business markets. Batelco focuses on building innovative communications drivers and sustainable development	2003	“Batelco Group will be the leading integrator of digital solutions and services in its chosen markets”	“We deliver innovation and value to our customers in each market, through competitive solutions and people excellence”	1-Annual Career Day for the 13th time	Batelco (2018)
						2-Visits to Muharraq Social Welfare Centre to distribute gifts to residents
						3-Ramadan Baskets
						4-King Hamad Golf Trophy
2	ZAIN Bahrain	ZAIN is a company that cares about delivering technology and innovation across all generations, offering simple transformation thus helping clients to manage telecommunications products and services	2003	“To become the Kingdom of Bahrain's telecommunications leader, offering care to all its stakeholders and supporting their lifestyles”	“To provide the Bahraini market with quality telecommunications services centered on excellent customer care, and managed by believers in the ZAIN brand promisewho are empowered, self-motivated and caring”	1-Promoting sports such as the ZAIN Bahrain Basketball League	Zain (2018)
						2- Outstanding customer experience and engagement across all channels
						3-Social Media Contributions
3	STC Bahrain	Located in Bahrain market and owned by the Saudi Telecommunications Company (STC), VIVA Bahrain aims to grow its performance. Compared to telecommunications markets in Bahrain, VIVA was the first leader to prioritize changing its business methods to become more innovative	2009	“To be Bahrain's communication leader by enriching the lives of our customers in an increasingly connected world”	“Enrich customers lives by offering innovative service and product”	1-VIVA Ramadan CSR initiatives	Viva (2018)
						2-VIVA Bahrain wins Bahrain International CSR Award for Excellence in Community – Partnership with Charity
						3-VIVA Jusoor Ramadan CSR Success

Source(s): Developed by the researcher