Factor loadings (obtained using the principal component method after quartimax rotation). Authors’ calculation
| Matrix of rotated components* | |||
|---|---|---|---|
| Variables | Components | ||
| 1 | 2 | 3 | |
| Consumers misbehave when they have low income | 0.518 | ||
| Consumers misbehave because they are looking for a thrill | 0.620 | ||
| Consumers misbehave when they want to gain group acceptance | 0.754 | ||
| Consumers misbehave when they do not want to feel inferior to other consumers | 0.740 | ||
| Consumers misbehave because they want to harm an enterprise/store or other consumers | 0.598 | ||
| To misbehave, consumers must spend time looking for favourable opportunities (e.g. situations, law gaps and so on) | 0.563 | ||
| To misbehave, you need to know about the functioning of a market | 0.784 | ||
| To misbehave, a good knowledge of legal regulations is necessary | 0.849 | ||
| To misbehave, you need to know about sales regulations | 0.822 | ||
| To misbehave, one must be calm | 0.682 | ||
| To misbehave, the consumer must be able to use modern technologies (including the Internet, mobile applications and so on) | 0.728 | ||
| Consumers misbehave because their surroundings behave in the same way | 0.534 | ||
| Consumers misbehave when a favourable opportunity arises | 0.704 | ||
| The “client our master” principle favours the appearance in consumer misbehaviour | 0.664 | ||
| Unclear regulations and legal gaps favour consumer misbehaviour | 0.690 | ||
| The development of modern technologies gives consumers more opportunities to misbehave | 0.575 | ||
| The speed of the emergence of new products that can meet a given need is conducive to consumer misbehaviour | 0.519 | ||
| High prices of products favour consumer misbehaviour | 0.666 | ||
| Method of identifying factors principal components. Method of rotation–Varimax with Kaiser normalization | |||
| Note(s): * Rotation reached convergence in five interactions | |||
| Matrix of rotated components* | |||
|---|---|---|---|
| Variables | Components | ||
| 1 | 2 | 3 | |
| Consumers misbehave when they have low income | |||
| Consumers misbehave because they are looking for a thrill | |||
| Consumers misbehave when they want to gain group acceptance | |||
| Consumers misbehave when they do not want to feel inferior to other consumers | |||
| Consumers misbehave because they want to harm an enterprise/store or other consumers | |||
| To misbehave, consumers must spend time looking for favourable opportunities (e.g. situations, law gaps and so on) | |||
| To misbehave, you need to know about the functioning of a market | |||
| To misbehave, a good knowledge of legal regulations is necessary | |||
| To misbehave, you need to know about sales regulations | |||
| To misbehave, one must be calm | |||
| To misbehave, the consumer must be able to use modern technologies (including the Internet, mobile applications and so on) | |||
| Consumers misbehave because their surroundings behave in the same way | |||
| Consumers misbehave when a favourable opportunity arises | |||
| The “client our master” principle favours the appearance in consumer misbehaviour | |||
| Unclear regulations and legal gaps favour consumer misbehaviour | |||
| The development of modern technologies gives consumers more opportunities to misbehave | |||
| The speed of the emergence of new products that can meet a given need is conducive to consumer misbehaviour | |||
| High prices of products favour consumer misbehaviour | |||
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