Table 2

Factor loadings (obtained using the principal component method after quartimax rotation). Authors’ calculation

Matrix of rotated components*
VariablesComponents
123
Consumers misbehave when they have low income  0.518
Consumers misbehave because they are looking for a thrill  0.620
Consumers misbehave when they want to gain group acceptance  0.754
Consumers misbehave when they do not want to feel inferior to other consumers  0.740
Consumers misbehave because they want to harm an enterprise/store or other consumers  0.598
To misbehave, consumers must spend time looking for favourable opportunities (e.g. situations, law gaps and so on) 0.563 
To misbehave, you need to know about the functioning of a market 0.784 
To misbehave, a good knowledge of legal regulations is necessary 0.849 
To misbehave, you need to know about sales regulations 0.822 
To misbehave, one must be calm 0.682 
To misbehave, the consumer must be able to use modern technologies (including the Internet, mobile applications and so on) 0.728 
Consumers misbehave because their surroundings behave in the same way0.534  
Consumers misbehave when a favourable opportunity arises0.704  
The “client our master” principle favours the appearance in consumer misbehaviour0.664  
Unclear regulations and legal gaps favour consumer misbehaviour0.690  
The development of modern technologies gives consumers more opportunities to misbehave0.575  
The speed of the emergence of new products that can meet a given need is conducive to consumer misbehaviour0.519  
High prices of products favour consumer misbehaviour0.666  
Method of identifying factors principal components. Method of rotation–Varimax with Kaiser normalization
Note(s): * Rotation reached convergence in five interactions

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