Table II.

List of studies on trust and initial trust as MeV to behavioral intention

Author/sRespondentsMeasurementTheoriesConsequences
Suh and Han (2002) 845 – IB users – South KoreaSEMTRA, TAMTrust had a significant positive impact on behavioral intention on IB
Gu et al. (2009) 910 – MB users – South KoreaSEMTAM, TRATrust is crucial in increasing behavioral intention to use MB
Liu et al. (2009) 438 – MB users – ChinaSEMTAMIntention is directly affected by trust in MB
Yousafzai et al. (2009) 441 – IB users – ScotlandSEMTPBTrust has a direct effect on intentions to use IB
Alsajjan and Dennis (2010) Undergraduate – 232 UK and 386 Saudi ArabiaSEMTAM, TRA,
TPB
Results confirm that intentions toward IB adoption are attitudinal
Dimitriadis and Kyrezis (2010) 762 – bank customers – GreeceSEMTAMTrust has a strong mediating role of trusting intention on the intention to use IB
Kim and Kang (2012) 247 – IB users – South KoreaPath analysisTAMTrust is a significant factor affecting the intention to use MB
Susanto et al. (2012) n = 251 – bank customers – IndonesiaPartial least
squares
regression
Initial Trust FormationInitial trust has a partial mediating role between the antecedents and usage intention of IB
Zhou (2012) 200 – mobile consumers – ChinaFA and SEMTRATrust has a significant effect on flow experience and usage intention of MB
Akhlaq and Ahmed (2013) 109 – IB users – PakistanSEMSelf-Determination
theory
Deci and
Ryan’s
and TAM
Intrinsic motivation is responsible for building user’s trust in the intention to use IB
Maroofi et al. (2013) n = 210 – bank
customer – Iran
SEMTRAInitial trust positively affects usage intention of MB
Oliveira et al. (2014) n = 284 – public
university – Portugal
SEMTTF and
UTAUT
Initial trust has total effect on the behavioral intention on MB
Afshan and Sharif (2016) n = 198 – higher
education students –
Pakistan
FA and SEMTTF and UTAUTThere is significant association of initial trust with the intention to adopt MB
Chaouali et al. (2016) 245 – undergraduate –TunisiaPLSUTAUTTrust in the IB services has a positive impact on customers’ intention to adopt IB

Note:

Structural equation modelling (SEM); Factor analysis (FA); Task-technology fit (TTF); unified theory of acceptance and usage of technology (UTAUT)

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