List of studies on trust and initial trust as MeV to behavioral intention
| Author/s | Respondents | Measurement | Theories | Consequences |
|---|---|---|---|---|
| Suh and Han (2002) | 845 – IB users – South Korea | SEM | TRA, TAM | Trust had a significant positive impact on behavioral intention on IB |
| Gu et al. (2009) | 910 – MB users – South Korea | SEM | TAM, TRA | Trust is crucial in increasing behavioral intention to use MB |
| Liu et al. (2009) | 438 – MB users – China | SEM | TAM | Intention is directly affected by trust in MB |
| Yousafzai et al. (2009) | 441 – IB users – Scotland | SEM | TPB | Trust has a direct effect on intentions to use IB |
| Alsajjan and Dennis (2010) | Undergraduate – 232 UK and 386 Saudi Arabia | SEM | TAM, TRA, TPB | Results confirm that intentions toward IB adoption are attitudinal |
| Dimitriadis and Kyrezis (2010) | 762 – bank customers – Greece | SEM | TAM | Trust has a strong mediating role of trusting intention on the intention to use IB |
| Kim and Kang (2012) | 247 – IB users – South Korea | Path analysis | TAM | Trust is a significant factor affecting the intention to use MB |
| Susanto et al. (2012) | n = 251 – bank customers – Indonesia | Partial least squares regression | Initial Trust Formation | Initial trust has a partial mediating role between the antecedents and usage intention of IB |
| Zhou (2012) | 200 – mobile consumers – China | FA and SEM | TRA | Trust has a significant effect on flow experience and usage intention of MB |
| Akhlaq and Ahmed (2013) | 109 – IB users – Pakistan | SEM | Self-Determination theory Deci and Ryan’s and TAM | Intrinsic motivation is responsible for building user’s trust in the intention to use IB |
| Maroofi et al. (2013) | n = 210 – bank customer – Iran | SEM | TRA | Initial trust positively affects usage intention of MB |
| Oliveira et al. (2014) | n = 284 – public university – Portugal | SEM | TTF and UTAUT | Initial trust has total effect on the behavioral intention on MB |
| Afshan and Sharif (2016) | n = 198 – higher education students – Pakistan | FA and SEM | TTF and UTAUT | There is significant association of initial trust with the intention to adopt MB |
| Chaouali et al. (2016) | 245 – undergraduate –Tunisia | PLS | UTAUT | Trust in the IB services has a positive impact on customers’ intention to adopt IB |
| Author/s | Respondents | Measurement | Theories | Consequences |
|---|---|---|---|---|
| 845 – IB users – South Korea | SEM | TRA, TAM | Trust had a significant positive impact on behavioral intention on IB | |
| 910 – MB users – South Korea | SEM | TAM, TRA | Trust is crucial in increasing behavioral intention to use MB | |
| 438 – MB users – China | SEM | TAM | Intention is directly affected by trust in MB | |
| 441 – IB users – Scotland | SEM | TPB | Trust has a direct effect on intentions to use IB | |
| Undergraduate – 232 UK and 386 Saudi Arabia | SEM | TAM, TRA, | Results confirm that intentions toward IB adoption are attitudinal | |
| 762 – bank customers – Greece | SEM | TAM | Trust has a strong mediating role of trusting intention on the intention to use IB | |
| 247 – IB users – South Korea | Path analysis | TAM | Trust is a significant factor affecting the intention to use MB | |
| Partial least | Initial Trust Formation | Initial trust has a partial mediating role between the antecedents and usage intention of IB | ||
| 200 – mobile consumers – China | FA and SEM | TRA | Trust has a significant effect on flow experience and usage intention of MB | |
| 109 – IB users – Pakistan | SEM | Self-Determination | Intrinsic motivation is responsible for building user’s trust in the intention to use IB | |
| SEM | TRA | Initial trust positively affects usage intention of MB | ||
| SEM | TTF and | Initial trust has total effect on the behavioral intention on MB | ||
| FA and SEM | TTF and UTAUT | There is significant association of initial trust with the intention to adopt MB | ||
| 245 – undergraduate –Tunisia | PLS | UTAUT | Trust in the IB services has a positive impact on customers’ intention to adopt IB |
Note:
Structural equation modelling (SEM); Factor analysis (FA); Task-technology fit (TTF); unified theory of acceptance and usage of technology (UTAUT)
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