Directions for future research on generative AI for content marketing
| Overarching theme | Specific topic | Research questions |
|---|---|---|
| The use of generative AI for content creation | Content creation tasks performed by generative AI and human labor | What tasks are undertaken by generative AI, humans, or a combination of both in content creation? |
| Prompt generation and output modification | How can marketers design effective prompts for different content marketing purposes? How do marketers interpret and assess the appropriateness of AI-generated content for their content marketing? To what extent and how do marketers modify AI-generated content? | |
| Firm sizes and their application of generative AI for content creation | How can SMEs use generative AI to complement their sparse resources in content creation? How does generative-AI-assisted content creation differ in large companies and SMEs? | |
| AI-generated content on social media and search engines | Social media | In which social media platform does generative AI bring the most benefits when used for content marketing? |
| Search engines | What are the implications of AI-generated content on search engine optimization? | |
| Relationships between AI-generated content and customer engagement | Direct effects | Do AI-generated content types of informational, emotional and transactional affect customer engagement? |
| Moderating variables | Do (1) product types (low versus high involvement; and hedonic versus utilitarian), (2) customers' age, (3) customers' value toward authenticity and (4) consumer innovativeness moderate the relationship between AI-generated content and customer engagement? | |
| Mediating variables | Do (1) trust, (2) eeriness and (3) perceived firm innovativeness mediate the relationship between AI-generated content and customer engagement? |
| Overarching theme | Specific topic | Research questions |
|---|---|---|
| The use of generative AI for content creation | Content creation tasks performed by generative AI and human labor | What tasks are undertaken by generative AI, humans, or a combination of both in content creation? |
| Prompt generation and output modification | How can marketers design effective prompts for different content marketing purposes? | |
| Firm sizes and their application of generative AI for content creation | How can SMEs use generative AI to complement their sparse resources in content creation? | |
| AI-generated content on social media and search engines | Social media | In which social media platform does generative AI bring the most benefits when used for content marketing? |
| Search engines | What are the implications of AI-generated content on search engine optimization? | |
| Relationships between AI-generated content and customer engagement | Direct effects | Do AI-generated content types of informational, emotional and transactional affect customer engagement? |
| Moderating variables | Do (1) product types (low versus high involvement; and hedonic versus utilitarian), (2) customers' age, (3) customers' value toward authenticity and (4) consumer innovativeness moderate the relationship between AI-generated content and customer engagement? | |
| Mediating variables | Do (1) trust, (2) eeriness and (3) perceived firm innovativeness mediate the relationship between AI-generated content and customer engagement? |
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