Table II

Case study fact sheet

Research methodologySingle case broken down into different sub-units. Exploratory study
Geographical ambitThe whole country of Spain
UniverseSpanish emblematic hotels
Type of samplingTheoretical, non-statistical sampling
SampleNetwork of Spanish Tourist Paradors
Data collection methodsExtraction from user-generated online content
Information sourcesOnline platform of the Network of Spanish Tourist Paradors
Key contributorsParador guests belonging to loyalty programme
Data analysis methodsText and opinion mining
Study periodJanuary 2014-March 2016

Source: Based on Villareal and Landeta (2010) 

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