Table III Words most frequently used in... | Emerald Publishing

Table III

Words most frequently used in comments

Word	Times	Freq. (%)	Word	Times	Freq. (%)
Personnel	2,727	2.21	Restaurant	897	0.73
Room	2,331	1.89	Better	872	0.71
View	1,389	1.12	Breakfast	842	0.68
Excellent	1,279	1.04	Environment	673	0.54
Good	1,254	1.02	Place	619	0.50
Treatment	1,218	0.99	Spectacular	605	0.49
Good	1,042	0.84	Stay	585	0.47
Service	1,010	0.82	Building	497	0.40
Attentiveness	931	0.75	Beautiful	458	0.37
More	924	0.75	Pretty	383	0.31

Word	Times	Freq. (%)	Word	Times	Freq. (%)
Personnel	2,727	2.21	Restaurant	897	0.73
Room	2,331	1.89	Better	872	0.71
View	1,389	1.12	Breakfast	842	0.68
Excellent	1,279	1.04	Environment	673	0.54
Good	1,254	1.02	Place	619	0.50
Treatment	1,218	0.99	Spectacular	605	0.49
Good	1,042	0.84	Stay	585	0.47
Service	1,010	0.82	Building	497	0.40
Attentiveness	931	0.75	Beautiful	458	0.37
More	924	0.75	Pretty	383	0.31

Source: Authors’ own design