Table 1

Religion, marketing and management

PaperFocusMain findings
Sood and Nasu (1995) Religiosity, nationality and Consumer behaviourSamples were constituted by American Protestants and Japanese consumers. Consumer behaviour does not change between devout and casually religious Japanese, while differences were showed by devout and casually religious American Protestants
Henderson (2003) International tourism and the
Islamic religion
Critical aspects of the relationship between Islam and tourism in Malaysia are analysed. There are different ways to approach this issue: the federal government gives priority on meeting the needs of tourists while certain states give precedence to religion (in a country in which influence of religion in everyday-life is deep)
Nwankwo et al. (2014) Religion and consumption of luxury goodsSurvey in Morocco among 400 Muslim consumers. The influence of religion diminishes as consumer affordability of luxury goods increases. Women tend more easily to impulse purchases of luxury goods
Kirillova et al. (2014) Religion and hospitality managementInterviews to 30 participants representing Buddhist, Christian and Muslim faith. Interpretation of hospitality varies according to religious values while commercial hospitality is influenced by religion, understood as a money-making venture
Jamal and Sharifuddin (2015) Focus on Halal labellingQuestionnaires to 303 British Muslims. Intensions have a positive relationship with perceived usefulness, vertical collectivism and religiosity
Halal labelling would enhance the shopping experiences of British Muslims
Cruz et al. (2018) Religion and multicultural marketplacesThrough 24 interviews (participants were Christian, Muslim, Buddhist or and non- religious), this research shows how religion facilitates entry into and mutual entanglement within multicultural
Marketplaces
Felix et al. (2018) Religion and environmental concernFindings show that religious people are more concerned about the environment than non-religious people in societies presenting low on indulgence compared to societies presenting high on indulgence. The relationship between religiousness and environmental concern is highest for Buddhists and Orthodoxs
Ghaderi et al. (2020) Islam consumers and hospitality managementIslamic beliefs can be supportive of tourism. Religiosity, moreover, influenced the nature of resident interaction with tourists
Yousaf and Xiucheng (2018) Websites and Halal culinary and tourism marketing strategiesPromotion of Halal culinary and tourism in some Asian countries. Japan and South Korea apply unique Halal culinary and tourism marketing strategies to attract Muslim tourists. China does not use its tourism resources to attract Muslims and counts only on its ethnic culinary
Heritage
Kurt et al. (2020) Spirituality and Islamic business network in TurkeySpirituality affects members' commitment to the network and has a deep effect on members' contributions to and demands on the network. As a matter of fact, members who treat their network membership as an extension of their spirituality tend to benefit from intangible resources, while members who conceive their religion as an entry point into the network benefit from tangible and intangible
network resources
Fam et al. (2004) Religion and attitudes towards controversial productsQuestionnaires to 1,393 were administered to people of different religion (Christians, Muslims, Buddhists) and Non
-believers, about some controversial products (gender/sex related products, social/political groups, health and care products, and addictive products). Muslims found advertising of these products as more offensive compared to other participants
Butt et al. (2017) Consumer-based Halal brand equity and religionA sample of 551 Muslim consumers in Malaysia and Pakistan was involved. A strong religious identity is a predictor of consumer halal choice behaviour and perceived self-expressive religious benefits. Moreover, Halal choice behaviour and predictive self-expressive benefits predict consumer-based halal brand equity
Cosgrave and O'Dwyer (2020) Religious and ethical beliefs and perception of Cause- related Marketing between millenialsThis a qualitative study developed on semi-structured interviews in Ireland and United Arab Emirates
Consumers who identify as legal/professional practice standard on the ethical continuum may develop barriers to purchasing, despite the positive feelings towards the CRM cause. Religious beliefs represent a moderator of CRM for millennials. Muslims were the most influenced by religion values
Mansori et al. (2015) Religion and novel productsA questionnaire was administered in Malaysia. Findings show that religiosity and ethnicity have a negative relationship with openness to change and positive with conservation value. Consumer innovativeness and individual values mediate between religiosity and ethnicity and acceptance of new products
Karaosmanoglu et al. (2018) Corporate brand transgression and religionA 2 × 2 experimental design has been applied in Turkey. Religious consumers punish corporate brand transgressors more than intrinsically religious consumers aside of the transgression severity levels
Suki and Suki (2015) Green food consumption and religionSurvey involving 700 participants (Muslim and non- Muslim) in Malaysia. Non- Muslims: discrimination towards green food consumption is predicted by specific needs, environmental values related to green food and governmental efforts
Muslims: diet based on religious laws
Luqmani et al. (1989) Advertising and religionAdvertising in Saudi Arabia is compatible with religious indications
Almossawi (2014) Impact of religion on promotional aspects of packagesInterviews and a questionnaire characterized the empirical analysis, among 300 Muslim students in Bahrain
Contentious packaging runs a high risk of tarnishing a company's reputation and appeal. Muslims could consider these companies as promoters of fornication with risk of boycott
Fam et al. (2013) Advertising and religionMethodology: interviews to 931 people in five Asian cities (Hong Kong, Shanghai, Jakarta, Bangkok and Mumbai). Dislikeability of advertising is influenced by culture and religion
Kassim et al. (2016) Values (religion, family and community), luxury goods and materialismQuestionnaire survey to1,388 in Malaysia and Saudi Arabia. Saudi consumers: materialism is influenced by religious and family values (with an inverse relationship). Malaysia: materialistic tendency influenced only by family values (findings showed they were more materialistic than Saudis)
Gayatri and Chew (2013) Service quality and IslamInterviews to 36 participants from Indonesia. Perception of quality strongly influenced by these religious values: general Islamic values, Halal/Haram, attention to Islamic religious activities, honesty, modesty, and humaneness and trustworthiness

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