Table 5

Summary of hypotheses

HypothesesVariablesSupport
H1: There will be statistically significant differences in the levels of job satisfaction for hotel housekeepers across countries Supported. p ≤ 0.001
H2: Job satisfaction for employees in hospitality occupational categories will be lower than for employees in all other occupational categories, controlling for other work characteristic and individual factors Supported p ≤ 0.001
H3: Job satisfaction for hotel housekeepers will be lower than for employees in other hospitality occupational categories, controlling for other work characteristic and individual factors Supported p ≤ 0.001
H4: There will be statistically significant cross-national differences in the mean scores of the determinants of job satisfaction for hotel housekeepers Supported p ≤ 0.001
H5: Work-life balance factors will have a statistically significant positive impact on the job satisfaction for hotel housekeepers across nationsWork from homeSupported p ≤ 0.001 (“mixed” among variables – namely work interferes with family)
Work weekends
Schedule Flexibility
Flexibility with family matters
Work interferes with family
H6: Extrinsic rewards will have a statistically significant positive impact on the job satisfaction for hotel housekeepers across nationsPaySupported p ≤ 0.001 (“mixed” among variables – namely pay)
Job security
Promotional opportunities
Physical effort
Work stress
H7: Intrinsic rewards will have a statistically significant positive impact on the job satisfaction for hotel housekeepers across nationsInteresting jobSupported p ≤ 0.001 (“mixed” among variables – namely interesting work and useful to society)
Job autonomy
Help others
Job useful to society
H8: Coworker relations factors will have a statistically significant positive impact on the job satisfaction for hotel housekeepers across nationsManagement-employee relationsSupported p ≤ 0.001 (“mixed” among variables – namely relations with management)
Coworker relations
Contact with others
Discriminated against at work
Harassed at work

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