Table 2

Recommendations of key criteria and knowledge to fulfill before, during and after a disaster event

Identification of the social and psychological impacts

Before 

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• Identify the characteristics of the affected population (Vernberg et al., 2008)

• Assess social vulnerabilities, the solidity of community ties, economic capacity and the reliability of physical and psychological care systems

• Encourage initiatives aimed towards strengthening community relationships and resilience, such as recruiting community members as counselors (Rosen et al., 2010)

During 

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• Take an interest in the perception of the impact of the event on the affected population to adapt the intervention to it

• Encourage community and social interventions while possible (Vernberg et al., 2008) to help make mental health services more consistent with cultural shared norms (Rosen et al., 2010)

• Set up an infrastructure and call community members dedicated to psychosocial needs

After 

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• Offer an early assistance that is helpful and give a positive view of mental health assistance (Vernberg et al., 2008)

• Provide psychoeducation to communities affected about stress reactions and coping to reduce distress and promote adaptive functioning (Vernberg et al., 2008)

• Integrate comprehensive and integrated policies at all levels of governance (Pfefferbaum et al., 2012)

Management and communication of risk factors

Before 

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• Integrate the communication management into the global process and provide sufficient information and long-term communication resources (Vernberg et al., 2008)

• Spread information about emergency preparedness to the public

• Establish a media infrastructure and sufficient technological resources, to obtain information

During 

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• Make sure the information is understandable by as many people as possible by including indigenous community members in the management (Rosen et al., 2010)

• Divide the intervention into different phases, including rescue phase and relief phase, which can be managed by community members (Rao, 2006)

• Ensure pooled and coordinated communication between all the levels of governance and between stakeholders and decision-makers (Pfefferbaum et al., 2012)

• Adapt the intervention to the affected population (Vernberg et al., 2008 ; Rao, 2006)

After 

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• Update the information to be shared based on lessons learned from the crisis and its management (Vernberg et al., 2008)

• Ensure the continuity of services provided to victims (Vernberg et al., 2008)

• Mobilize and enhance the best practices for recovery and prevention measures including sensitization and education. Make sure to adapt the post-disaster intervention according to the time elapsed since the event (Rao, 2006)

Crisis management

Before 

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• Know the type and the factors of vulnerabilities of the exposed population

• Know the characteristics of the affected population to be prepared to adapt the intervention to her (Rosen et al., 2010)

• Adequately prepare the populations most exposed to the risk of flooding in an appropriate language and make sure your instructions are understandable by all

• Undertake a systemic review of the relationships between the context and mental health/well-being, such as the ways in which moderators interact with the context and the mental health system (Berry et al., 2018)

During 

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• Encourage community members who volunteer for the welfare of the community (Rao, 2006) and provide tailoring activities (Vernberg et al., 2008)

• Ensure that an emergency call center is available (night and day) and specially set up for psychosocial needs

• Try to stabilize the focus on the reduction of high arousal and emotionality by using strategies that promotestress relief (Rao, 2006)

• Provide both physical and psychological comfort as well as activities that increase the community bonds (Vernberg et al., 2008)

After 

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• Wait for a safe period of time before lifting the new crisis habits

• Encourage local repair actions (Norris and Alegria, 2005)

• Remain attentive to the needs expressed by the population (active listening, promotion of empathic

activities) (Vernberg et al., 2008)

• Begin a process to reengage social contacts that are respectful and predictable to limit the loss of landmarks (Vernberg et al., 2008)

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