Table 2

Possible modifications to the work environment and managerial practices based on interviews

The character of workplace challengePossible modifications
Technology-based solutionsNon-technological solutions (managerial practices)
Effective communicationCommunication based on non-direct and non-verbal contact
Electronic-mediated forms of communication (e.g. emails, chats, chatbots, online forms)Flexible forms of contact with the manager and team members
Direct contact limited to one person only
Meetings in small groups
Written agenda before the meeting, and minutes after meeting
Improving the intelligibility of messages
Speech-to-text and text-to-speech applicationsPrecise communication
Verbal instructions followed by written form
Written communication using visual forms (e.g. visual schedules, pictograms)
Regular, constructive, and honest feedback
Time management, task prioritizing and work organizingTime management and task prioritizing
Time management and task prioritization applicationsClear day/week/month work plan
Time structuring tools (e.g. electronic calendars, reminders, alerts)A clear scope of duties and sequence of tasks
Job progress monitoring applications (e.g. interactive shared to-do lists)Support in setting task priorities
Checklists of tasks
Organization of work
Application for monitoring own activities, with access to the support of a mentor/coach/job trainerA flexible and tolerant approach
Remote workFlexible working hours, or part-time work
Hybrid workIndividual work and tasks
 Transparent and task-based work structure
 Clear rules of operation, avoiding unwritten rules
 Regularity and rhythm in meetings, assigning tasks, and performance assessment
 Buddy/mentor/job coach assistance
 Providing support circles
Stress management and emotion controlStress monitoring
Real-time multi-sensor based stress level monitoring and up-to-date notificationStress awareness training
Collecting and analyzing data on stress triggers
Stress coping strategies
Dynamic adjustment of ambient environmental parameters after detecting an increase in stress levelStress coping training and stress-reducing activities
Non-verbal ways of conveying emotions (e.g. emoticons or keywords informing on the perceived increase in stress level)
Sensory sensitivityComputer monitor settings adjustment, blackout cover/filterComfortable office environment, small spaces
Profiled computer mouseIndividual work stations, avoiding “open spaces” and “hot desks”
HeadphonesSeparate “chill room” with no stimuli
Silent computer keyboards

Source(s): Own study

or Create an Account

Close subscription notice
Close access options