Interview participants
| Name | Gender | Age | Seniority | Role |
|---|---|---|---|---|
| WAITER STAFF | ||||
| Giuseppe M. | Male | 60 | 8 yr | Maitre |
| Christian | Male | 41 | 10 yr | Vice Maitre |
| Elisa | Female | 35 | 8 yr | Waiter |
| Tatiana | Female | 38 | 17 yr | Waiter |
| Muriel | Female | 42 | 4 yr | Waiter |
| Silvia | Female | 25 | 2 yr | Waiter |
| Mirella | Female | 56 | 6 yr | Waiter |
| Francesca | Female | 57 | 6 yr | Waiter |
| Rachid | Male | 57 | 19 yr | Waiter |
| COOKING STAFF | ||||
| Giuseppe P. | Male | 55 | 28 yr | Chef |
| Alessandro | Male | 41 | 19 yr | Line cook (appetizers) |
| Giovanni | Male | 38 | 18 yr | Line cook (first course) |
| Mauro | Male | 39 | 22 yr | Line cook (second course) |
| Antonio | Male | 27 | 3 yr | Pastry chef |
| Francesco | Male | 25 | 1 yr | Intern |
| Tarik | Male | 44 | 11 yr | Dishwasher |
| Name | Gender | Age | Seniority | Role |
|---|---|---|---|---|
| Giuseppe M. | Male | 60 | 8 yr | Maitre |
| Christian | Male | 41 | 10 yr | Vice Maitre |
| Elisa | Female | 35 | 8 yr | Waiter |
| Tatiana | Female | 38 | 17 yr | Waiter |
| Muriel | Female | 42 | 4 yr | Waiter |
| Silvia | Female | 25 | 2 yr | Waiter |
| Mirella | Female | 56 | 6 yr | Waiter |
| Francesca | Female | 57 | 6 yr | Waiter |
| Rachid | Male | 57 | 19 yr | Waiter |
| Giuseppe P. | Male | 55 | 28 yr | Chef |
| Alessandro | Male | 41 | 19 yr | Line cook (appetizers) |
| Giovanni | Male | 38 | 18 yr | Line cook (first course) |
| Mauro | Male | 39 | 22 yr | Line cook (second course) |
| Antonio | Male | 27 | 3 yr | Pastry chef |
| Francesco | Male | 25 | 1 yr | Intern |
| Tarik | Male | 44 | 11 yr | Dishwasher |