Details of the consultation model factors in each questionnaire
| Questionnaire | Factor name | Factor description | Number of questions |
|---|---|---|---|
| Patient’s | P-Factor1 | General practice package consultation and treatment fee | 5 questions |
| P-Factor2 | Knowledge on general practice and primary care Model | 6 questions | |
| P-Factor3 | Making appointment system and patient portal to receive clinical reports | 3 questions | |
| P-Factor4 | Clinical service attitude | 4 questions | |
| P-Factor5 | Consultation and treatment fee for specialist team | 3 questions | |
| Medical Staff’s | M-Factor1 | Consultation and treatment fee for specialist team | 3 questions |
| M-Factor2 | Package consultation and treatment fee for general practice and primary care model | 6 questions | |
| M-Factor3 | Knowledge of general practice and skill sets | 4 questions | |
| M-Factor4 | Making appointment system and using patient portal to receive clinical report | 3 questions |
| Questionnaire | Factor name | Factor description | Number of questions |
|---|---|---|---|
| Patient’s | P-Factor1 | General practice package consultation and treatment fee | 5 questions |
| P-Factor2 | Knowledge on general practice and primary care Model | 6 questions | |
| P-Factor3 | Making appointment system and patient portal to receive clinical reports | 3 questions | |
| P-Factor4 | Clinical service attitude | 4 questions | |
| P-Factor5 | Consultation and treatment fee for specialist team | 3 questions | |
| Medical Staff’s | M-Factor1 | Consultation and treatment fee for specialist team | 3 questions |
| M-Factor2 | Package consultation and treatment fee for general practice and primary care model | 6 questions | |
| M-Factor3 | Knowledge of general practice and skill sets | 4 questions | |
| M-Factor4 | Making appointment system and using patient portal to receive clinical report | 3 questions |
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