Table 2

Snapshot of the key findings from bibliometric and content analysis

RQsA summary of results from the bibliometric and content analysis
(RQ1) What are the applications of UI in e-health?Time span 2005–2012
Motor themes: Technology
Transversal themes: E-health
Niche themes: Cadhealth
Peripheral themes: Telemedicine
Time span 2013–2021
Motor themes: Internet
Transversal themes: E-health, telemedicine, M-health, self-management
Niche themes: Adolescent, trust, human factors, application software
Peripheral themes: Rehabilitation
(RQ2) Who are the users involved in those applications?(1) Patients or persons related to a specific disease, (2) Risk groups or segments of people at risk of suffering a disease, (3) Healthcare specialists, (4) Caregivers, (5) Academics, (6) Non-governmental organizations and government, (7) Digital service providers
(RQ3) Why are users getting engaged in UI in e-health?(1) Self-care solutions (e.g. co-designed apps), (2) Remote care (e.g. digital health, text messaging tools, self-administered tools, (3) health education (e.g. Massive open online courses (MOOC))
(RQ4) When do users participate in UI processes in e-health?
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    Users get involved in the second stage of the innovation process: Idea realisation (specifically in information gathering and testing)

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    Fewer studies concentrate on involving users in the first stage of the innovation process–idea generation- within which is mostly in the conceptual development phase

(RQ5) How do users get involved in UI processes within e-health?
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    20% of studies articles show users take part in a single phase of the innovation process which is mostly information gathering and testing the innovations

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    75% of studied articles analyze users' role in two or three phases of the innovation process (without any clear sequence of innovation phases)

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    4% of articles concentrate on the involvement of the users throughout the whole innovation process in both idea generation and realization

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