Table 2

Codes and sample quotes

OI practicesConcepts and sample quotes
Additive effects
Strong supply ties
Adding strong ties for exploitation
  • Searching and evaluating potential strategic suppliers

Non-established suppliers, they can be new strategic suppliers or new suppliers, because our purchasing organization used to be in touch with some companies that today are not our suppliers but anyway we are already working together in some technology challenges.” – a manager of Home-APLNC
  • Involving sub-suppliers (tier 2, tier 3, etc.)

“… mainly we discover that many large suppliers are sub suppliers of our suppliers and now we are trying to involve them directly with us.” – Head of Research and Innovation of Offshore Comp
Collaborating with strong ties for exploration
  • Innovation collaboration with the existing suppliers

We ask them actively to come up with new ideas and we suggest that if the idea has consumer benefits maybe we can create a partnership and launch that new idea first.” – a director of Home-APLNC
  • Joint development projects with existing suppliers

“Mainly our suppliers are big multinational companies with reliable and technological solutions in their portfolio. Thus, the opportunity to start a new project any time is so high … the mutual trust can help in interaction on a daily basis.” – a manager of Home-APLNC
“Supplier plays a strategic and decisive role in creating and maximizing value, and we want [them] involved from the moment of need, listening to [their] proposals and developing innovative approaches together.” – Website of Energy Comp
Weak supply ties
Adding weak ties for exploration
  • Outsourcing problem solving across globe and industries

“Through platforms, we identify new business opportunities … we request for ideas responding to a specific need for the current business … Each idea is evaluated with reference to the opportunities for consumers, business opportunities and potential partnership model”. – a manager of Home-APLNC
We also invite a certain number of suppliers even if they are not directly related to the domain issue being addressed and they help us to solve the problem. For example, we have a power plant and we have some issues in some parts, and we call on suppliers that are not necessarily from the power plant field, but they have some technology or services which can be connected to that, such as chemicals. And we ask them to come up with some solutions regarding those topics.” – a manager of Energy Comp
  • Co-develop solutions

“We have an OI team that is established. It helps a lot to get fresh ideas from new potential suppliers, a lot of workshops on new areas and also for suppliers. We did more, and we are now more open.” – a director of Home-APLNC
We are looking for [suppliers] eager to work with [us] … to co-develop solutions …. The [suppliers] collaborate with us to develop a minimum viable product [suppliers] work closely with our … experts.” – Website of Home-APLNC
  • Technology scouting to innovate business models

Experts with a diverse knowledge and business background may be invited for a round table meeting and are asked for new solutions. The aim of this approach is mainly for new business.” – a manager of Energy Comp
“[we] request for ideas to respond to the opening of [our company] to new businesses” – a manager of Home-APLNC
  • Collaboration with (new) smaller suppliers

“… small suppliers or potential suppliers, they come with completely new ideas … what suppliers offer you which is new, maybe from other industries, then it is much easier to talk with small suppliers and new ones.” – a manager of Home-APLNC
Interactive effects of strong and weak ties
Promoting OI for exploration
  • Spreading OI culture within the supply network

Diversity is in open innovation, in term of typologies and DNAs and day to day activities, technology, culture. So, the opportunity we have is to expose suppliers to diversity. To really make them touch and feel open innovation opportunities. This workshop is one of the methodologies, not the only one. And we are having important results.” – a manager of Home-APLNC
  • Supporting suppliers to implement OI

we used to support other companies to implement open innovation, we usually do it for free. Then we start we do the same with our suppliers. If we are supporting other companies, we first should support our suppliers.” – a manager of Home-APLNC
Collaborating with strong ties for exploitation
  • A general OI attitude in both strong and weak ties

We cannot have a closed door, we should have our doors open to bring the new idea in, the question is how we are using that knowledge, and whether we are able to see that opportunity. a director of Home-APLNC
  • Developing new ideas based on knowledge from strong ties

“[Our aim is] to accompany [small suppliers] operating in key sectors, with dedicated services offered by our [strategic suppliers]” – Website of Energy Comp- General Manager
Involving [strong ties] suppliers in our innovation strategy results in increasing our innovation performance and creating values for the whole innovation project. a manager from Offshore Comp
Connecting ties for exploitation
  • Acting as an intermediary between suppliers

We take them [suppliers] to a technology road day to make them be recognized for what they are offering. Technology road day is willing to offer products and technology to other stakeholders.” – a manager of Home-APLNC
  • Supporting industry-wide technologies

So, in two examples of innovations, in one the supplier has a capability and we work to adopt technology in our products, and the other is to encourage suppliers to develop something that is not just for them to benefit from it but also others, industry. Because the investment costs a lot for them, if we do not do that they cannot benefit from economies of scale in the long-term. a director of Home-APLNC
“We work with suppliers to develop a particular part of the component, not just purely for us but also industry-wide.” – a manager of Home-APLNC
Connecting ties for exploration
  • Sponsoring joint R&D projects within the network

“The company involves different suppliers in order to co-create knowledge, even with competitors.” – a manager from Offshore Comp
  • Sponsoring an open supply network

“We facilitate knowledge flow and interaction.” – a manager of Home-APLNC

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