Table IV.

Effects of the internet on firm performance

AuthorsDataMethodologyMain results
Zhu and Kraemer (2002) 260 US manufacturing firmsField studyE-commerce capability improves firm performance
Enhance resource complementarity
Akerman et al. (2015) Norwegian firms from 2000 to 2008Intention-to-treat analysisThe internet increases firm performance
Internet adoption complemented skilled workers in performing abstract tasks
Yang and Liu (2018) 5,004 China listed companiesMediating regulating effectThe internet plus increases firm performance
Differentiation and quality of firm surplus are the mechanisms
Canzian et al. (2019) Firm longitudinal balance sheet dataDID methodThe internet increases firm performance in the rural area
The internet increases firm total factor productivity
Bertschek et al. (2013) 4,400 German firmsInstrument estimationThe internet does not increase firm performance
The internet may affect firm production process or innovation
DeStefano et al. (2018) 4,871 UK firmsInstrument estimationThe internet increases firm employment and sales rather than firm performance

Note:

DID = Difference-in-differences

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