Mechanisms by which digitalization creates value for the PSM function
| Mechanisms | Procedure | Procurement process phase | Source |
|---|---|---|---|
| Supplier capability assessment | Supplier selection | Tactical | Allal-Chérif et al. (2021), Lorentz et al. (2021), Srai and Lorentz (2019) |
| Coordination and control | Contracting | Tactical/Operative | Lorentz et al. (2021), Seyedghorban et al. (2020), Srai and Lorentz (2019) |
| Transaction management | Procure-to-pay | Operative | Allal-Chérif et al. (2021), Bienhaus and Haddud (2018), Glas and Kleemann (2016), Hartley and Sawaya (2019), Srai and Lorentz (2019) |
| Process improvement | Procure-to-pay | Operative | Allal-Chérif et al. (2021), Seyedghorban et al. (2020) |
| Sourcing analyses | Specification of needs | Strategic | Bienhaus and Haddud (2018), Handfield et al. (2019) |
| Strategic alignment of internal needs and external supplier resources | Supply strategy development | Strategic | Allal-Chérif et al. (2021), Lorentz et al. (2021) |
| Supply market knowledge management | Supply market intelligence | Strategic/Tactical | Handfield et al. (2019), Seyedghorban et al. (2020), Srai and Lorentz (2019) |
| Supplier relationship management (SRM) | SRM | Continuous | Kosmol et al. (2019), Srai and Lorentz (2019) |
| Mechanisms | Procedure | Procurement process phase | Source |
|---|---|---|---|
| Supplier capability assessment | Supplier selection | Tactical | |
| Coordination and control | Contracting | Tactical/Operative | |
| Transaction management | Procure-to-pay | Operative | |
| Process improvement | Procure-to-pay | Operative | |
| Sourcing analyses | Specification of needs | Strategic | |
| Strategic alignment of internal needs and external supplier resources | Supply strategy development | Strategic | |
| Supply market knowledge management | Supply market intelligence | Strategic/Tactical | |
| Supplier relationship management (SRM) | SRM | Continuous |
Source(s): Table by authors
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