Table V Antecedents of service provider... | Emerald Publishing

Table V

Antecedents of service provider switching intention

			Mobile services			Destinations
H	Sign^a	Structural relations	β	Robust t	S/NS	β	Robust t	S/NS
H1	(−)	Satisfaction→Switch Int	−0.17	−1.66	Not supported	−0.06	−0.72	Not supported
H2	(+)	Alt. attractiveness→Switch Int	0.18	3.31**	Supported	0.14	2.36*	Supported
H3	(+)	Post purchase regret→Switch Int	0.43	3.99**	Supported	0.12	1.67	Not supported
H4	(−)	Anticipated regret→Switch Int	−0.03	−0.78	Not supported	−0.16	−3.48**	Supported
H5	(+)	Past switching→ Switch Int	0.02	0.49	Not supported	0.31	5.89**	Supported

			Mobile services			Destinations
H	Sign^a	Structural relations	β	Robust t	S/NS	β	Robust t	S/NS
H1	(−)	Satisfaction→Switch Int	−0.17	−1.66	Not supported	−0.06	−0.72	Not supported
H2	(+)	Alt. attractiveness→Switch Int	0.18	3.31**	Supported	0.14	2.36*	Supported
H3	(+)	Post purchase regret→Switch Int	0.43	3.99**	Supported	0.12	1.67	Not supported
H4	(−)	Anticipated regret→Switch Int	−0.03	−0.78	Not supported	−0.16	−3.48**	Supported
H5	(+)	Past switching→ Switch Int	0.02	0.49	Not supported	0.31	5.89**	Supported

Notes: S/NS, hypotheses support or not support. ^aHypothetical sign of the relation. *p<0.05; **p<0.01