Measurement scales
| Measurement | ||
|---|---|---|
| scales | Median | SD |
| Organizational learning capacity (Lee and Song, 2015, p. 235; Yang, 2016, p. 307) | ||
| Cronbach's α = 0.891, AVE = 0.54, CR = 0.87 | ||
| How strongly do you agree with the following statement(s) about your firm's | ||
| Overall learning? My firm … | ||
| LRC1 … values new knowledge | 1.0 | 0.808 |
| LRC2 … distributes knowledge to all employees | 2.0 | 1.059 |
| LRC3 … trains employees effectively | 2.0 | 1.039 |
| LRC4 … values teamwork | 1.0 | 0.731 |
| LRC5 … values cross-functional cooperation | 1.0 | 0.850 |
| LRC6 … has a shared vision of purpose among its employees | 2.0 | 1.13 |
| Collaboration (Shou et al., 2017, p. 871; Yang and Lirn, 2017, p. 904) | ||
| Cronbach's α = 0.832, AVE = 0.47, CR = 0.78 | ||
| How strongly do you agree with the following statement(s) about your firm's overall inter-firm relations? My firm … | ||
| COLL1 … values communication with business partners | 1.0 | 0.757 |
| COLL2 … shares information with business partners | 2.0 | 0.840 |
| COLL3 … views business partners as an extension of the firm | 2.0 | 0.935 |
| COLL4 … values long-term relationships with business partners | 1.0 | 0.718 |
| Coopetition (Doz and Shuen, 1988; Fawcett et al., 2011; Mody, 1993; Teece et al., 1997) | ||
| Cronbach's α = 0.933, AVE = 0.81, CR = 0.93 | ||
| COOP1 … collaborates with rivals | 3.0 | 1.146 |
| COOP2 … learns from collaboration with rivals | 3.0 | 1.235 |
| COOP3 … values collaborating with rivals | 3.0 | 1.207 |
| Innovation (Lee and Song, 2015 p. 235; Shou et al., 2017, p. 871; Yang, 2016, p. 307) | ||
| Cronbach's α = 0.923 AVE = 0.84, CR = 0.84 | ||
| How strongly do you agree with the following statements about your firm's overall innovativeness? My firm … | ||
| INN1 … adopts new skills and technology | 2.0 | 1.085 |
| INN2 … introduces new products or services | 2.0 | 1.070 |
| INN3 … incorporates information about our industry, customers and competitors | 2.0 | 1.022 |
| INN4 … seeks creative solutions | 1.0 | 1.004 |
| INN5 … seeks new ideas and opportunities | 1.0 | 0.911 |
| Robustness (Brandon-Jones et al., 2014, p. 64; Essuman et al., 2020, p. 6; Wieland and Wallenburg, 2012, p. 904) | ||
| Cronbach's α = 0.873, AVE = 0.49, CR = 0.82 | ||
| How strongly do you agree with the following statements about your firm's robustness during COVID-19? In comparison to its competitors, my firm… | ||
| RBT1 … gave its employees enough time to consider a response | 2.0 | 0.977 |
| RBT2 … carried out its normal functions despite some damage | 2.0 | 0.986 |
| RBT3 … met operational needs despite some deviation | 2.0 | 0.969 |
| RBT4 … performed well over a variety of scenarios despite some adaptations | 2.0 | 0.912 |
| RBT5 … reduced the impacts of the pandemic by responding effectively | 2.0 | 1.035 |
| Dynamic recovery (Essuman et al., 2020, p. 6; Ponomarov and Holcomb, 2009; Tukamuhabwa et al., 2015) | ||
| Cronbach's α = 0.863, AVE = 0.49, CR = 0.82 | ||
| How strongly do you agree with the following statement(s) about your firm's recoverability since COVID-19? In comparison to its competitors, my firm… | ||
| SREC1 … recovered to normal operations successfully | 2.0 | 0.941 |
| SREC2 … recovered to normal operations quickly | 2.0 | 1.085 |
| SREC3 … recovered to normal operations easily | 2.0 | 1.114 |
| DREC1 … has developed new skills and capabilities | 2.0 | 1.009 |
| DREC2 … has improved its market position | 2.0 | 1.118 |
| LSQ (Rahman, 2006, p. 235) | ||
| Cronbach's α = 0.870, AVE = 0.5, CR = 0.83 | ||
| How strongly do you agree with the following statements about your firm's LSQ since COVID-19? My firm … | ||
| LSQ1 … has provided on-time delivery | 2.0 | 1.069 |
| LSQ2 … has provided undamaged goods upon delivery | 1.0 | 0.974 |
| LSQ3 … has provided error free transactions | 2.0 | 0.952 |
| LSQ4 … has provided consistent order cycles | 2.0 | 0.910 |
| LSQ5 … has provided total support of customer needs | 2.0 | 0.923 |
| Performance (Tseng and Liao, 2015, p. 93; Shou et al., 2017, p. 871) | ||
| How strongly do you agree with the following statements about your firm's performance since COVID-19? In comparison to its competitors, my firm … | ||
| Cronbach's α = 0.890, AVE = 0.39, CR = 0.75 | ||
| PERF1 … has superior customer satisfaction | 2.0 | 1.024 |
| PERF2 … has superior customer loyalty | 2.0 | 0.973 |
| PERF3 … has a superior reputation | 2.0 | 0.823 |
| PERF4 … has superior market share growth | 2.0 | 1.065 |
| PERF5 … has superior profitability | 2.0 | 1.114 |
| Measurement | ||
|---|---|---|
| scales | Median | SD |
| Cronbach's | ||
| How strongly do you agree with the following statement(s) about your firm's | ||
| Overall learning? My firm … | ||
| LRC1 … values new knowledge | 1.0 | 0.808 |
| LRC2 … distributes knowledge to all employees | 2.0 | 1.059 |
| LRC3 … trains employees effectively | 2.0 | 1.039 |
| LRC4 … values teamwork | 1.0 | 0.731 |
| LRC5 … values cross-functional cooperation | 1.0 | 0.850 |
| LRC6 … has a shared vision of purpose among its employees | 2.0 | 1.13 |
| Cronbach's | ||
| How strongly do you agree with the following statement(s) about your firm's overall inter-firm relations? My firm … | ||
| COLL1 … values communication with business partners | 1.0 | 0.757 |
| COLL2 … shares information with business partners | 2.0 | 0.840 |
| COLL3 … views business partners as an extension of the firm | 2.0 | 0.935 |
| COLL4 … values long-term relationships with business partners | 1.0 | 0.718 |
| Cronbach's | ||
| COOP1 … collaborates with rivals | 3.0 | 1.146 |
| COOP2 … learns from collaboration with rivals | 3.0 | 1.235 |
| COOP3 … values collaborating with rivals | 3.0 | 1.207 |
| Cronbach's | ||
| How strongly do you agree with the following statements about your firm's overall innovativeness? My firm … | ||
| INN1 … adopts new skills and technology | 2.0 | 1.085 |
| INN2 … introduces new products or services | 2.0 | 1.070 |
| INN3 … incorporates information about our industry, customers and competitors | 2.0 | 1.022 |
| INN4 … seeks creative solutions | 1.0 | 1.004 |
| INN5 … seeks new ideas and opportunities | 1.0 | 0.911 |
| Cronbach's | ||
| How strongly do you agree with the following statements about your firm's robustness during COVID-19? In comparison to its competitors, my firm… | ||
| RBT1 … gave its employees enough time to consider a response | 2.0 | 0.977 |
| RBT2 … carried out its normal functions despite some damage | 2.0 | 0.986 |
| RBT3 … met operational needs despite some deviation | 2.0 | 0.969 |
| RBT4 … performed well over a variety of scenarios despite some adaptations | 2.0 | 0.912 |
| RBT5 … reduced the impacts of the pandemic by responding effectively | 2.0 | 1.035 |
| Cronbach's | ||
| How strongly do you agree with the following statement(s) about your firm's recoverability since COVID-19? In comparison to its competitors, my firm… | ||
| SREC1 … recovered to normal operations successfully | 2.0 | 0.941 |
| SREC2 … recovered to normal operations quickly | 2.0 | 1.085 |
| SREC3 … recovered to normal operations easily | 2.0 | 1.114 |
| DREC1 … has developed new skills and capabilities | 2.0 | 1.009 |
| DREC2 … has improved its market position | 2.0 | 1.118 |
| Cronbach's | ||
| How strongly do you agree with the following statements about your firm's LSQ since COVID-19? My firm … | ||
| LSQ1 … has provided on-time delivery | 2.0 | 1.069 |
| LSQ2 … has provided undamaged goods upon delivery | 1.0 | 0.974 |
| LSQ3 … has provided error free transactions | 2.0 | 0.952 |
| LSQ4 … has provided consistent order cycles | 2.0 | 0.910 |
| LSQ5 … has provided total support of customer needs | 2.0 | 0.923 |
| How strongly do you agree with the following statements about your firm's performance since COVID-19? In comparison to its competitors, my firm … | ||
| Cronbach's | ||
| PERF1 … has superior customer satisfaction | 2.0 | 1.024 |
| PERF2 … has superior customer loyalty | 2.0 | 0.973 |
| PERF3 … has a superior reputation | 2.0 | 0.823 |
| PERF4 … has superior market share growth | 2.0 | 1.065 |
| PERF5 … has superior profitability | 2.0 | 1.114 |
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