Table 1

Overview of group-based structured operational problem-solving methods

Structured problem-solving methodKaizen eventKaikakuDMAICQuality circleScrum
Continuous improvement strategyLeanLeanSix sigmaTotal quality managementAgile
GoalIncremental operational improvementsBreakthrough operational improvementsImprove existing operational problemsOperational quality improvementProduct innovation
Type of problemsOperational problems or improvement opportunities inTo overcome organisational barriers for continuous improvementProcess variances in process industryQuality issues in production environmentDeliver product to market, including IT product development
Group compositionMultidisciplinary group brought together for the taskMultidisciplinary group brought together for the taskMultidisciplinary group brought together for the taskSub-set of team members from existing teamExisting Sprint team
Role structureEquality within the groupEquality within the groupPre-defined rolesExisting rolesPre-defined roles
Typical duration1 h to 5 daysDepending on the challengeDepending on the problemDepending on the problemSprint time slot (ranging between 1 week and 1 month)

Note(s): Scrum is included in this table, because the method is often associated with problem-solving in operational work settings (Putnik, 2012)

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