Overview of group-based structured operational problem-solving methods
| Structured problem-solving method | Kaizen event | Kaikaku | DMAIC | Quality circle | Scrum |
|---|---|---|---|---|---|
| Continuous improvement strategy | Lean | Lean | Six sigma | Total quality management | Agile |
| Goal | Incremental operational improvements | Breakthrough operational improvements | Improve existing operational problems | Operational quality improvement | Product innovation |
| Type of problems | Operational problems or improvement opportunities in | To overcome organisational barriers for continuous improvement | Process variances in process industry | Quality issues in production environment | Deliver product to market, including IT product development |
| Group composition | Multidisciplinary group brought together for the task | Multidisciplinary group brought together for the task | Multidisciplinary group brought together for the task | Sub-set of team members from existing team | Existing Sprint team |
| Role structure | Equality within the group | Equality within the group | Pre-defined roles | Existing roles | Pre-defined roles |
| Typical duration | 1 h to 5 days | Depending on the challenge | Depending on the problem | Depending on the problem | Sprint time slot (ranging between 1 week and 1 month) |
| Structured problem-solving method | Kaizen event | Kaikaku | DMAIC | Quality circle | Scrum |
|---|---|---|---|---|---|
| Continuous improvement strategy | Lean | Lean | Six sigma | Total quality management | Agile |
| Goal | Incremental operational improvements | Breakthrough operational improvements | Improve existing operational problems | Operational quality improvement | Product innovation |
| Type of problems | Operational problems or improvement opportunities in | To overcome organisational barriers for continuous improvement | Process variances in process industry | Quality issues in production environment | Deliver product to market, including IT product development |
| Group composition | Multidisciplinary group brought together for the task | Multidisciplinary group brought together for the task | Multidisciplinary group brought together for the task | Sub-set of team members from existing team | Existing Sprint team |
| Role structure | Equality within the group | Equality within the group | Pre-defined roles | Existing roles | Pre-defined roles |
| Typical duration | 1 h to 5 days | Depending on the challenge | Depending on the problem | Depending on the problem | Sprint time slot (ranging between 1 week and 1 month) |
Note(s): Scrum is included in this table, because the method is often associated with problem-solving in operational work settings (Putnik, 2012)