Table 1

Revolt from ESC to Field

The ESC’s delay in providing materials translated to a rupture of preferred supplier from the field and the patients ’ demand increase created the tipping point

 

10/04/20

Release Field

- Supply shortage

- Increased demand and higher competition

Focus: immediate availability and product quality

- Local supplier identification still restricted to within the missions’ country

- Emergency supplier validation standards

- Quality standards maintain for patients’ safety

- Ability for missions to purchase to any in country supplier with inventory

- Emergency procurement process (no more comparative bid analysis, validation limited to fraud avoidance)

- Quality validation process updates

 

10/04/20 - 31/05/20

Reorganization field

- Local suppliers with inventory identified and approved for ad-hoc purchases

- Reception on items

Focus: availability, cost, and product quality

- Considerations on price when multiple sources available

- As soon as ESCs have inventory, ESCs are back as preferred sourcing options

- Keep looking for new local suppliers with higher quality or lower prices - Local purchase maintained for all risk of rupture

 

01/06/20 - 19/07/20

Remember Field to ESC

ESC back to supplying capacity and local purchase and exceptional emergency processes are stopped

 

20/07/20

New Growth/ Optimization

- No shortage anymore

- Stocks available again at the approved suppliers

- Lessons learned

Focus: low cost and high product quality

- Sourcing from preferred suppliers within pre-approved supplier base

- Supplier base update with new suppliers

- Continuous assessment of new suppliers to increase supplier base for future waves

04/06/20 onwards

20/07/20 onwards

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