Table 7 Conditional indirect effects...

Table 7

Conditional indirect effects

Conditional indirect effect of leniency	Product	Retail channel	CI
0.274	Remanufactured	Brick-and-mortar	[0.116; 0.438]*
0.197	Remanufactured	Online	[0.051; 0.352]*
0.457	New	Brick-and-mortar	[0.289; 0.641]*
0.380	New	Online	[0.214; 0.569]*
Index⁺	−0.183 CI [−0.372; −0.007]*	−0.077 CI [−0.246; 0.095]

Conditional indirect effect of leniency	Product	Retail channel	CI
0.274	Remanufactured	Brick-and-mortar	[0.116; 0.438]*
0.197	Remanufactured	Online	[0.051; 0.352]*
0.457	New	Brick-and-mortar	[0.289; 0.641]*
0.380	New	Online	[0.214; 0.569]*
Index⁺	−0.183 CI [−0.372; −0.007]*	−0.077 CI [−0.246; 0.095]

Conditional indirect effect of retail channel	Product	Leniency	CI
0.106	Remanufactured	Strict	[−0.046; 0.256]
0.027	Remanufactured	Lenient	[−0.115; 0.174]
0.036	New	Strict	[−0.137; 0.198]
−0.043	New	Lenient	[−0.177; 0.085]
Index⁺	0.070 CI [−0.096; 0.251]	−0.078 CI [−0.247; 0.089]

Conditional indirect effect of retail channel	Product	Leniency	CI
0.106	Remanufactured	Strict	[−0.046; 0.256]
0.027	Remanufactured	Lenient	[−0.115; 0.174]
0.036	New	Strict	[−0.137; 0.198]
−0.043	New	Lenient	[−0.177; 0.085]
Index⁺	0.070 CI [−0.096; 0.251]	−0.078 CI [−0.247; 0.089]

Note(s): *indicates significance since 0 is not included in the confidence interval. + the index of moderated mediation indicates whether the effect sizes in the two groups are the same holding the other factor constant

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