Table 4

Risk management activities during S&OP execution

CaseIdentificationAssessmentTreatmentMonitoringExamples of risks
ADemand review: Detailed identification of risks enabled by the SKU as planning objectivePre-S&OP: Assessment of the impact of risks and potential options to address gaps in the planS&OP meeting: Decisions on expensive mitigation measures in the global S&OP meeting and on less expensive measures in the regional S&OP meetingDemand review: Challenge each market's forecasts
  1. Impact of change in European legislation (packaging sizes) on capacity supply (new machinery) and demand (new sizes come with new prices limiting the value of historical data)

  2. Impact of new product introductions on demand and capacity supply

Supply review: Identification of gaps between demand and capacity supplyExamples of treatment options: Extend shifts from three to five, outsource production, invest in new production lines
BSupply review: Identification of gaps between material supply and capacity supplyAll S&OP activities: Quantitative and qualitative assessment, if possible with financial consequencesS&OP meeting: Decisions regarding mitigation measuresS&OP meeting: Monitor (and adapt) risk treatment of a major legislative change throughout the year
  1. Impact of change in European legislation (quota limiting maximum amount of raw materials from suppliers) on material and capacity supply

  2. Impact of by-product oversupply exceeding market demand on demand and capacity supply

Pre-S&OP: Identification of gaps between capacity supply and demandExamples of treatment options: Postpone maintenance, sell semi-finished products, build up inventories of low-margin products, invest in new capacity, increase shiftsDemand review: Challenge S&OP inputs regarding demand and capacity supply
CDemand review: Identification of risks through highly detailed discussion of deviations in the plan and forecast bias in 30 local marketsSupply review: Assessment of gaps in the plan; capacity supply and demand scenarios are combined and a financial dimension is addedAll S&OP activities: Decisions on smaller mitigation measures during demand or supply review; postpone costlier measures to final S&OP meeting
  1. Impact of volume at risk (inventory, obsoletes) on demand

  2. Impact of (small) demand uncertainties in many markets on demand

  3. Impact of merger (process integration) on capacity supply

  4. Impact of winning a high-volume tender on capacity supply

Examples of treatment options: Cancel promotion, not bid for a tender, increase shifts, redistribute promotions over time, rearrange new product introduction-phases to better distribute the uncertain capacity impact, change pricing policy
DSupply review: Identification of capacity supply risks early in the process (supply review is the first S&OP activity)Supply review: Assessment based on experience, “gut feeling” [D1]S&OP meeting: Evaluation of deviation from plan; depending on the outcome, the linear programming model is adapted
  1. Impact of breakdown of production capacity (furnaces or storage) on capacity supply

  2. Impact of large maintenance of storage capacity on capacity supply

ESupply review: Identification of capacity supply risks through supply review for each individual plantPre-S&OP: Assessment using scenarios generated during demand and supply reviewsS&OP meeting: Decisions based on scenarios
  1. Impact of lower production capacity utilization on capacity and demand

  2. Impact of maintenance of bottleneck installation on capacity

Examples of risk-treatment options: Postpone maintenance, create capacity buffers, build up inventory
FAll S&OP activities: identification of material supply risk through a business unit dedicated to matching material supply with capacity supply
Pre-S&OP meeting: identification of risks during discussion of input data (inventory levels, capacity utilization and forecasts)
Pre-S&OP meeting: assessment based on experience and potential financial impact (if available)Pre-S&OP and S&OP meeting: consideration and comparison of different risk-treatment options based on financial implications; decisions depending on the cost of measures
  1. Impact of supply disruption due to a flood on material supply

  2. Impact of lower production capacity utilization on capacity supply and demand

Examples of risk-treatment options: build up inventories (after the primary process as semi-finished products or after the secondary process as market-specific products)
GDemand review: Detailed identification of demand risks through two demand review activities
Supply review: Identification of risks in matching capacity supply and demand
All S&OP activities: Assessment of risks and opportunities based on an internal tool in each process stepPre-S&OP meeting: Decisions based on scenarios for smaller risks
  1. Impact of volume at risk (obsolete inventories) on demand

  2. Impact of major recall due to product quality on capacity supply and demand

S&OP meeting: Decisions based on scenarios for costly risk-treatment options
Examples of risk-treatment options: Build up inventories, spare capacity, switch production lines, require minimum batch sizes for seasonal products

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