Literature perspective on resources and capabilities for technological innovation adoption
| Resource and capability | Examples | |
|---|---|---|
| Individual | Technology skills | Technology skills and knowledge [1]; Information system technical skills [2]; IT professionals possessing the knowledge and skills to implement BDA [3] |
| Business skills and knowledge | Business skills and knowledge (of business specialist), management skills and knowledge (of management specialist) [1]; Knowledge and understanding of the system and process [5]; Tacit knowledge and skills [4] | |
| Technological | Technological know-how | Presence of internal function related to technology or digital transformation [4] |
| Advanced analytics | Business analytics technology for reporting and visualization, discovery business analytics technology [1], [6]; Right analytical tools [6], [7]; Appropriateness of analytics model design (how well a system handles complexity and fulfils the aim) [5]; Advanced analytics (predictive, prescriptive and descriptive), working with data (structured, semi-structured, unstructured), routinization into daily business, real-time data analytics [8] | |
| Data management | Management of integrated and high-quality data resource [1]; Access to accurate data [5]; Strong data infrastructure [6], [7]; Data storage, data collection, data architecture, data life cycle management strategy, data sharing and collaboration [8] | |
| Technology infrastructure | Information system infrastructure [2]; Technology infrastructure: technologies that enable BDA [3]; Infrastructure: information management standards, available platforms and databases, complexity management [8] | |
| System integration | Seamless integration of BA systems with operational systems to exploit the capabilities of both systems [1]; Technology integration [3]; System integration [to existing systems] (e.g. ERP and APS) [5] | |
| Organizational | Alignment to company strategy | Strategic alignment [1]; Alignment to company strategy: common understanding of terminology and corporate definitions, business and analytics strategic Alignment [6]; Clear business need, alignment between the business and IT strategies [7]; Business strategy [8]; Compatibility of innovation being consistent with the existing values, past experience and needs of the potential adopters [9] |
| Evidence-based management | Evidence-based Management, Embeddedness [1]; Fact-based decision-making culture [6], [7]; Holistic use for decision-making [8] | |
| Innovation culture | Entrepreneurship and Innovation of technology, business, and management personnel [1]; (Constant) exploration and experimentation [8] | |
| Change management | Change management: people management in view of technological and process changes, flexibility and agility: organizational level of change readiness [1]; Information system planning and change management [2]; Change management capability [6] | |
| Top management commitment | Executive leadership and support, decision rights [1]; Top management commitment as a moderator [2]; Executive involvement [5]; Strong committed sponsorship [6], [7]; Executive sponsor [8] | |
| Cross-functional involvement | Cross-functional involvement [5]; Organizational wide support [8] | |
| External collaboration | Information system business partnership, external relationship management [2]; Collaboration with external partners (past and future plan) [5] |
| Resource and capability | Examples | |
|---|---|---|
| Individual | Technology skills | Technology skills and knowledge [1]; Information system technical skills [2]; IT professionals possessing the knowledge and skills to implement BDA [3] |
| Business skills and knowledge | Business skills and knowledge (of business specialist), management skills and knowledge (of management specialist) [1]; Knowledge and understanding of the system and process [5]; Tacit knowledge and skills [4] | |
| Technological | Technological know-how | Presence of internal function related to technology or digital transformation [4] |
| Advanced analytics | Business analytics technology for reporting and visualization, discovery business analytics technology [1], [6]; Right analytical tools [6], [7]; Appropriateness of analytics model design (how well a system handles complexity and fulfils the aim) [5]; Advanced analytics (predictive, prescriptive and descriptive), working with data (structured, semi-structured, unstructured), routinization into daily business, real-time data analytics [8] | |
| Data management | Management of integrated and high-quality data resource [1]; Access to accurate data | |
| Technology infrastructure | Information system infrastructure [2]; Technology infrastructure: technologies that enable BDA [3]; Infrastructure: information management standards, available platforms and databases, complexity management [8] | |
| System integration | Seamless integration of BA systems with operational systems to exploit the capabilities of both systems [1]; Technology integration [3]; System integration [to existing systems] (e.g. ERP and APS) [5] | |
| Organizational | Alignment to company strategy | Strategic alignment [1]; Alignment to company strategy: common understanding of terminology and corporate definitions, business and analytics strategic Alignment [6]; Clear business need, alignment between the business and IT strategies [7]; Business strategy [8]; Compatibility of innovation being consistent with the existing values, past experience and needs of the potential adopters [9] |
| Evidence-based management | Evidence-based Management, Embeddedness [1]; Fact-based decision-making culture [6], [7]; Holistic use for decision-making [8] | |
| Innovation culture | Entrepreneurship and Innovation of technology, business, and management personnel [1]; (Constant) exploration and experimentation [8] | |
| Change management | Change management: people management in view of technological and process changes, flexibility and agility: organizational level of change readiness [1]; Information system planning and change management [2]; Change management capability [6] | |
| Top management commitment | Executive leadership and support, decision rights [1]; Top management commitment as a moderator [2]; Executive involvement [5]; Strong committed sponsorship [6], [7]; Executive sponsor [8] | |
| Cross-functional involvement | Cross-functional involvement [5]; Organizational wide support [8] | |
| External collaboration | Information system business partnership, external relationship management [2]; Collaboration with external partners (past and future plan) [5] |
References
[1] (Cosic et al., 2012), [2] (Wade and Hulland, 2004), [3] (Zhang et al., 2016), [4] (Markard and Worch, 2009) [5] (Ivert and Jonsson, 2014), [6] (Pedro et al., 2019) [7] (Watson, 2014) [8] (Halper and Krishnan, 2013), [9] (Kapoor et al., 2014), [10] (Zhu and Kraemer, 2005), [11] (Damanpour, 1991), [12] (Tornatzky and Fleischer, 1990)
Source(s): Table by authors
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