Table I Potential indicators to measure...

Table I

Potential indicators to measure transport logistics performance

			Roles		Layer
Dimensions	Indicators	Description	Profit generator	Public service provider	Strategic resource	Driver	Output
Reliability	Reliability	Overall transport logistics reliability score		✓			✓
	On-time delivery	Percentage of orders received on time as compared with standard		✓		✓
	Service level	The ratio of time the product is available at end channels to total duration		✓		✓
	Stockout	Number of day when product is not available		✓		✓
	Vessel breakdown	The duration when vessel cannot be operated due to technical problem		✓		✓
	Correctness	Percentage of orders delivered with no error		✓		✓
	Completeness	Percentage of cargo shipped		✓		✓
	Vessel pumping capacity	The maximum rate at which vessel can discharge cargo during a period of time		✓	✓
	Shore pumping capacity	The maximum rate at which terminal can load cargo to vessel during a period of time		✓	✓
	Vessel speed	The rate at which vessel is able to move		✓	✓
Responsiveness	Order-to-delivery cycle	The average elapsed time from the moment the order is ready to the reception by the customer		✓		✓
	Vessel round- trip duration	The average elapsed time from the moment vessel arrives at port to load until it comes back to the original port after discharging		✓		✓
	Sailing duration	The average elapsed time for vessel departing from one port until arriving at another port		✓		✓
	Loading duration	The average elapsed time from vessel starts loading cargo until it finishes loading cargo		✓		✓
	Discharging duration	The average elapsed time from vessel starts discharging cargo until it finishes		✓		✓
	Vessel idle duration	The average elapsed time vessel is in idle state in port		✓		✓
	Vessel repair duration	The average elapsed time vessel out of operation for drydocking		✓		✓
	Sourcing duration	The average elapsed time from the moment the sourcing order is accepted until it is completed		✓		✓
Asset	Operated vessel	Total number of vessels operated for transporting cargo	✓		✓
	Draft capacity	Depth of water in port where ship can navigate	✓		✓
	Jetty capacity	The maximum number of vessels or amount of cargo that jetty can serve	✓		✓
	Port equipment capacity	The maximum number of vessels or amount of cargo that port equipment can serve	✓		✓
	Delivery frequency	Total number of deliveries that took place in a certain period	✓			✓
	Effective load factor	The ratio between volume of cargo loaded and vessel carrying capacity	✓			✓
	Vessel utilisation ratio	The number of days when vessel is operated compared with number of days in a period	✓			✓
	Distance travelled per day	Total number of nautical miles travelled during a period of time over the period of days	✓			✓
	Berth utilisation	Utilised berth capacity in a period of time	✓			✓
	Port utilisation	Utilised port capacity in a period of time	✓			✓
	Labour utilisation	Utilised labour in a certain period of time	✓			✓
	Inventory level	Frequency of excessive stock	✓			✓
Financial	Total freight cost	The sum of vessel operating cost, bunker cost, and port cost	✓			✓
	Vessel operating cost	Amount of money spent to operate vessel in a certain period	✓			✓
	Bunker Cost	Amount of money spent for bunker in a period	✓			✓
	Port cost	Amount of money spent for port charge in a certain period	✓			✓
	Management cost	Amount of money spent to manage transport logistics system	✓			✓
	Revenue	Amount of money received from selling products supported by logistics system	✓			✓
	Profit	Difference between revenue and operational expenditure spent for transporting cargo	✓				✓
	Use of capital expenditure	Amount of money spent for upgrading logistics infrastructure	✓		✓
	Return on Investment	Ratio of need benefit of investment to capital budget used for investment	✓				✓
	Use of operational expenditure	Amount of operational expenditure for transporting cargo	✓		✓
	Unit Cost	Ratio of operational expenditure to transport cargo to volume of cargo shipped	✓			✓
	Vessel bunker consumption	Rate of bunker consumption per day	✓			✓

			Roles		Layer
Dimensions	Indicators	Description	Profit generator	Public service provider	Strategic resource	Driver	Output
Reliability	Reliability	Overall transport logistics reliability score		✓			✓
	On-time delivery	Percentage of orders received on time as compared with standard		✓		✓
	Service level	The ratio of time the product is available at end channels to total duration		✓		✓
	Stockout	Number of day when product is not available		✓		✓
	Vessel breakdown	The duration when vessel cannot be operated due to technical problem		✓		✓
	Correctness	Percentage of orders delivered with no error		✓		✓
	Completeness	Percentage of cargo shipped		✓		✓
	Vessel pumping capacity	The maximum rate at which vessel can discharge cargo during a period of time		✓	✓
	Shore pumping capacity	The maximum rate at which terminal can load cargo to vessel during a period of time		✓	✓
	Vessel speed	The rate at which vessel is able to move		✓	✓
Responsiveness	Order-to-delivery cycle	The average elapsed time from the moment the order is ready to the reception by the customer		✓		✓
	Vessel round- trip duration	The average elapsed time from the moment vessel arrives at port to load until it comes back to the original port after discharging		✓		✓
	Sailing duration	The average elapsed time for vessel departing from one port until arriving at another port		✓		✓
	Loading duration	The average elapsed time from vessel starts loading cargo until it finishes loading cargo		✓		✓
	Discharging duration	The average elapsed time from vessel starts discharging cargo until it finishes		✓		✓
	Vessel idle duration	The average elapsed time vessel is in idle state in port		✓		✓
	Vessel repair duration	The average elapsed time vessel out of operation for drydocking		✓		✓
	Sourcing duration	The average elapsed time from the moment the sourcing order is accepted until it is completed		✓		✓
Asset	Operated vessel	Total number of vessels operated for transporting cargo	✓		✓
	Draft capacity	Depth of water in port where ship can navigate	✓		✓
	Jetty capacity	The maximum number of vessels or amount of cargo that jetty can serve	✓		✓
	Port equipment capacity	The maximum number of vessels or amount of cargo that port equipment can serve	✓		✓
	Delivery frequency	Total number of deliveries that took place in a certain period	✓			✓
	Effective load factor	The ratio between volume of cargo loaded and vessel carrying capacity	✓			✓
	Vessel utilisation ratio	The number of days when vessel is operated compared with number of days in a period	✓			✓
	Distance travelled per day	Total number of nautical miles travelled during a period of time over the period of days	✓			✓
	Berth utilisation	Utilised berth capacity in a period of time	✓			✓
	Port utilisation	Utilised port capacity in a period of time	✓			✓
	Labour utilisation	Utilised labour in a certain period of time	✓			✓
	Inventory level	Frequency of excessive stock	✓			✓
Financial	Total freight cost	The sum of vessel operating cost, bunker cost, and port cost	✓			✓
	Vessel operating cost	Amount of money spent to operate vessel in a certain period	✓			✓
	Bunker Cost	Amount of money spent for bunker in a period	✓			✓
	Port cost	Amount of money spent for port charge in a certain period	✓			✓
	Management cost	Amount of money spent to manage transport logistics system	✓			✓
	Revenue	Amount of money received from selling products supported by logistics system	✓			✓
	Profit	Difference between revenue and operational expenditure spent for transporting cargo	✓				✓
	Use of capital expenditure	Amount of money spent for upgrading logistics infrastructure	✓		✓
	Return on Investment	Ratio of need benefit of investment to capital budget used for investment	✓				✓
	Use of operational expenditure	Amount of operational expenditure for transporting cargo	✓		✓
	Unit Cost	Ratio of operational expenditure to transport cargo to volume of cargo shipped	✓			✓
	Vessel bunker consumption	Rate of bunker consumption per day	✓			✓

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