Implications of the hybridity to PM
| An attribute of the hybrid | Implications of the attribute to goal setting | Implications of the attribute to performance measurement |
|---|---|---|
| Mixed ownership | The goals of the taxpayers, business owners and donors of the voluntary sector must be considered | Measures need to track the achievement of the goals of the taxpayers', business owners' and members' of the voluntary sector |
| Combinations of governance modes | Public elections, share ownership and private elections produce goals | Public elections, share ownership and private elections require performance information produced with measuring |
| Goal incongruence | Value disputes between public value, shareholder value and social value (i.e. societal betterment through social inclusion in the field of activities lacking government or private sector production according to Akingbola et al. (2019)) | Conflicts about the right measures or alternatively conflicting metrics |
| Competing institutional logics | Goals concerning mission alignment, market shares and effectiveness of market interventions | Measures of competitiveness, public sector cost-effectiveness and mission achievement |
| Distinctive human resources | Goals need to motivate public servants, private managers and members of a volunteer association | Measures need to motivate public servants, private managers and members of a volunteer association |
| Multiplicity of funding arrangements | Goals related to the appropriate use of tax money and donations as well as goals driving returns for investments | Budgetary accounting is needed as well as measures tracking wealth increases of the owners and misuse of donations |
| Operational priorities | Collective choice, individual choice and mission-oriented choice all introduce goals | Collective choice, individual choice and mission-oriented choice propose demands for performance measurement |
| Forms of social control | Goals needed to establish corporate governance, political and administrative control and rules for membership | Measures needed to establish corporate governance, political and administrative control and rules for membership |
| An attribute of the hybrid | Implications of the attribute to goal setting | Implications of the attribute to performance measurement |
|---|---|---|
| Mixed ownership | The goals of the taxpayers, business owners and donors of the voluntary sector must be considered | Measures need to track the achievement of the goals of the taxpayers', business owners' and members' of the voluntary sector |
| Combinations of governance modes | Public elections, share ownership and private elections produce goals | Public elections, share ownership and private elections require performance information produced with measuring |
| Goal incongruence | Value disputes between public value, shareholder value and social value (i.e. societal betterment through social inclusion in the field of activities lacking government or private sector production according to | Conflicts about the right measures or alternatively conflicting metrics |
| Competing institutional logics | Goals concerning mission alignment, market shares and effectiveness of market interventions | Measures of competitiveness, public sector cost-effectiveness and mission achievement |
| Distinctive human resources | Goals need to motivate public servants, private managers and members of a volunteer association | Measures need to motivate public servants, private managers and members of a volunteer association |
| Multiplicity of funding arrangements | Goals related to the appropriate use of tax money and donations as well as goals driving returns for investments | Budgetary accounting is needed as well as measures tracking wealth increases of the owners and misuse of donations |
| Operational priorities | Collective choice, individual choice and mission-oriented choice all introduce goals | Collective choice, individual choice and mission-oriented choice propose demands for performance measurement |
| Forms of social control | Goals needed to establish corporate governance, political and administrative control and rules for membership | Measures needed to establish corporate governance, political and administrative control and rules for membership |
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