Social impact bond stakeholders' views of performance management
| Investor as individualist | Commissioner as hierarchist | Service provider as egalitarian |
|---|---|---|
| Management by performance incentives to spur competition Willing to renegotiate and bargain over contractual terms with commissioner | More used to process and output measures than outcomes Management via clear lines of accountability, contractual obligations | Unused to high-stakes targets/PM. Management by deliberation, mutuality and consensus |
| Investor as individualist | Commissioner as hierarchist | Service provider as egalitarian |
|---|---|---|
| Management by performance incentives to spur competition Willing to renegotiate and bargain over contractual terms with commissioner | More used to process and output measures than outcomes | Unused to high-stakes targets/PM. Management by deliberation, mutuality and consensus |
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