Table 4

Content analysis results

IC componentsCodIC variablesHEsResearchUniversityLHAsTotal
N%N%N%N%N%
Human CapitalHC1Work-related knowledge/know-how/creativity1983%1886%1684%6467%11875%
HC2Employee composition and qualification23100%2095%1895%9499%15699%
HC3Employee compensation23100%2095%19100%9499%15799%
HC4Employee benefit2191%2095%19100%8994%15095%
HC5Cultural diversity14%15%00%22%43%
HC6Researchers1878%1990%19100%4648%10365%
HC7Training programme23100%2095%19100%9499%15799%
HC8Conditions of service23100%2095%19100%95100%158100%
HC9Employee satisfaction1043%1257%1263%4143%7648%
HC10Women1148%1152%1263%4042%7547%
HC11Turnover of personnel2191%1990%1789%8994%14793%
HC TOT  76% 78% 81% 72% 75%
Relational CapitalRC1Events organised by the HCO1878%1886%1579%8387%13585%
RC2Patient satisfaction2087%1990%1684%6467%12076%
RC3Relationship with patients23100%2095%19100%95100%158100%
RC4Collaborations and partnerships with national entities2087%2095%1895%8084%13988%
RC5International relationships and partnerships939%1781%947%1920%5535%
RC6Collaborations and partnerships with universities1983%2095%19100%5659%11573%
RC7Media divulgation2296%2095%19100%95100%15799%
RC8Quality Standards1878%1990%1789%6366%11875%
RC9Initiatives on social commitment2296%1886%1684%9297%14994%
RC10Transparency23100%2095%19100%9398%15699%
RC TOT  84% 91% 88% 78% 82%
Structural CapitalSC1Information/Networking systems2296%1886%1579%9095%14592%
SC2HCO culture/value23100%21100%1895%9095%15296%
SC3Management Philosophy23100%21100%1895%8286%14491%
SC4Management Processes23100%21100%1895%9398%15598%
SC5Ethical or good governance code2296%1990%19100%8589%14592%
SC6Achievement of objectives by HCO managers23100%2095%1895%9297%15397%
SC7Financial relations23100%21100%19100%95100%158100%
SC8Investment in health technology1670%2095%1789%3840%9158%
SC9Research projects1565%21100%1684%4345%9560%
SC10Promotional tools1565%1467%1368%6872%11070%
SC TOT  89% 93% 90% 82% 85%
 AVERAGE ICD  83% 87% 86% 77% 81%

Note(s): HEs = Hospital Enterprises; Research HCOs = National Hospitals for Scientific Research (NHSRs), and National Hospitals for Scientific Research's Foundations (NHSRFs); University HCOs = University Hospitals (UHs), University Hospitals integrated to INHS (UHIs); LHAs = Local Health Authorities

*The percentages have been approximated upwards

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