Analysis of the relationships between motives (items) and internalisation
| Path to | Path from | Standardised solution |
|---|---|---|
| Internalisation | Improve the efficiency of internal processes (e.g. reducing costs, improving productivity) | 0.115 |
| Improve the quality of products/services | 0.008 | |
| Promote a participative style among employees (improving their motivation, sense of belonging, etc.) | 0.187** | |
| Improve financial results | 0.074 | |
| Advance in QM beyond ISO certification | 0.010 | |
| Fulfil demands of customers and other external agents | 0.021 | |
| Improve organisation image, as a marketing tool | −0.054 | |
| Follow management trends by imitating others | −0.018 |
| Path to | Path from | Standardised solution |
|---|---|---|
| Internalisation | Improve the efficiency of internal processes (e.g. reducing costs, improving productivity) | 0.115 |
| Improve the quality of products/services | 0.008 | |
| Promote a participative style among employees (improving their motivation, sense of belonging, etc.) | 0.187** | |
| Improve financial results | 0.074 | |
| Advance in QM beyond ISO certification | 0.010 | |
| Fulfil demands of customers and other external agents | 0.021 | |
| Improve organisation image, as a marketing tool | −0.054 | |
| Follow management trends by imitating others | −0.018 |
Note: **p<0.05
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