Risk factors in quality aspect
| Value | Quality | |||||
|---|---|---|---|---|---|---|
| Occurrence | Severity | Detection | Control | Information | Range | |
| 1 | It is almost impossible | There is no implication or financial costs | Always, 100% | It does not require any regulation, spontaneously regularized | No information is required | Nobody is involved |
| 2 | Annually | A slight error, or no greater than 2000 CHF-cost associated | Very easy to detect, 98–100% | Open loop (nonfeedback) control is enough | All the information is available to know the failure modes and effects | Max. 1 person is involved in the factory, max. 1 day is the correction |
| 3 | Quarterly | Serious error, or 2vd5 000 CHF costs | Easy to detect, 95–98% | Only local control, easily controllable using feedback | The failure modes and effects are known, but not all the information about effects given in advance, but can be acquired after the occurrence | 2 or 3 people are involved in the factory, or 4–5 days is the correction |
| 4 | Once a month | Customer annoyance (informal notice) or minor damage to component or system, or 5–10 000 CHF costs | Easier than medium difficulty to detect, 90–95% | Requires local forecast, feed-forward control | The failure modes and effects are known, but not all the information about the effects is given in advance and also cannot be obtained after the occurrence | 4 or 5 people are involved in the company, or 4–7 days is the correction |
| 5 | Several times a month | Customer complaints or 10–100 000 CHF costs- | Slightly harder than medium difficulty to detect, 80–90% | Higher-level control, easily controllable using feedback | The failure modes are known, but not all the effects, or not all information about the effects is given in advance, but can be obtained after the occurrence | Min. 6 people are involved in the company, 7–10 days is the correction |
| 6 | Once a week | High degree of customer dissatisfaction or 100–250 000 CHF costs | Medium difficulty to detect, 70–80% | Requires forecast from higher level, feed-forward control | The failure modes are known, but not all the effects, or not all information about the effects is given in advance, and can be only estimated after the occurrence | Impact on the total internal operation of the company but can be corrected internally |
| 7 | Several times a week | High degree of customer dissatisfaction or 250–500 000 CHF costs- | Harder than medium difficulty to detect, 50–70% | Requires forecast from higher level, feed-forward control, but only partially effective | Failure modes are nor known fully and effects can be estimated only partly | Widespread involvement within the company, one business partner is involved |
| 8 | Once a day | Customer loss, or 500–750 000 CHF costs | Difficult to detect, 25–50% | It requires the use of multiple control tools for multiple levels, but only partially effective | There is no information about failure modes and effects in advance, but can be obtained after occurrence | Widespread involvement within the company, more business partners are involved |
| 9 | Several times a day | Violation of law, or 150–1,000,000 CHF costs- | Very difficult to detect, less than 25% | There is no influence, not controllable | There is no information about failure modes and effects in advance, and they can be obtained after occurrence only in part. | Widespread involvement among the business partners, social environment and inside the company |
| 10 | Per shift | Human injury or the cost of more than CHF 1 million | Almost impossible to detect, close to 0% | There is no influence, going to unfavorable direction | There is no and cannot be obtained information about failure modes and effects | Widespread involvement among the business partners, social environment and inside the company, large publicity |
| Value | Quality | |||||
|---|---|---|---|---|---|---|
| Occurrence | Severity | Detection | Control | Information | Range | |
| 1 | It is almost impossible | There is no implication or financial costs | Always, 100% | It does not require any regulation, spontaneously regularized | No information is required | Nobody is involved |
| 2 | Annually | A slight error, or no greater than 2000 CHF-cost associated | Very easy to detect, 98–100% | Open loop (nonfeedback) control is enough | All the information is available to know the failure modes and effects | Max. 1 person is involved in the factory, max. 1 day is the correction |
| 3 | Quarterly | Serious error, or 2vd5 000 CHF costs | Easy to detect, 95–98% | Only local control, easily controllable using feedback | The failure modes and effects are known, but not all the information about effects given in advance, but can be acquired after the occurrence | 2 or 3 people are involved in the factory, or 4–5 days is the correction |
| 4 | Once a month | Customer annoyance (informal notice) or minor damage to component or system, or 5–10 000 CHF costs | Easier than medium difficulty to detect, 90–95% | Requires local forecast, feed-forward control | The failure modes and effects are known, but not all the information about the effects is given in advance and also cannot be obtained after the occurrence | 4 or 5 people are involved in the company, or 4–7 days is the correction |
| 5 | Several times a month | Customer complaints or 10–100 000 CHF costs- | Slightly harder than medium difficulty to detect, 80–90% | Higher-level control, easily controllable using feedback | The failure modes are known, but not all the effects, or not all information about the effects is given in advance, but can be obtained after the occurrence | Min. 6 people are involved in the company, 7–10 days is the correction |
| 6 | Once a week | High degree of customer dissatisfaction or 100–250 000 CHF costs | Medium difficulty to detect, 70–80% | Requires forecast from higher level, feed-forward control | The failure modes are known, but not all the effects, or not all information about the effects is given in advance, and can be only estimated after the occurrence | Impact on the total internal operation of the company but can be corrected internally |
| 7 | Several times a week | High degree of customer dissatisfaction or 250–500 000 CHF costs- | Harder than medium difficulty to detect, 50–70% | Requires forecast from higher level, feed-forward control, but only partially effective | Failure modes are nor known fully and effects can be estimated only partly | Widespread involvement within the company, one business partner is involved |
| 8 | Once a day | Customer loss, or 500–750 000 CHF costs | Difficult to detect, 25–50% | It requires the use of multiple control tools for multiple levels, but only partially effective | There is no information about failure modes and effects in advance, but can be obtained after occurrence | Widespread involvement within the company, more business partners are involved |
| 9 | Several times a day | Violation of law, or 150–1,000,000 CHF costs- | Very difficult to detect, less than 25% | There is no influence, not controllable | There is no information about failure modes and effects in advance, and they can be obtained after occurrence only in part. | Widespread involvement among the business partners, social environment and inside the company |
| 10 | Per shift | Human injury or the cost of more than CHF 1 million | Almost impossible to detect, close to 0% | There is no influence, going to unfavorable direction | There is no and cannot be obtained information about failure modes and effects | Widespread involvement among the business partners, social environment and inside the company, large publicity |
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