Articles published in this special issue
| Article | Title | Purpose |
|---|---|---|
| 1 | Airline catering supply chain performance during pandemic disruption: a Bayesian network modelling approach | This study aims to consider the impact of implementing Bayesian network (BN) modelling to measure SC performance in the airline catering during the pandemic context |
| 2 | The role of Industry 4.0 technologies on performance measurement systems of supply chains during global pandemics: an interval-valued intuitionistic hesitant fuzzy approach | This study aims to investigate supply chain performance measurement systems (SCPMSs) that are suitable and applicable to evaluate SC performance during unexpected events such as global pandemics. Also, it considers the contribution of Industry 4.0 Disruptive Technologies (IDTs) to implement SCPMSs during such black swan events |
| 3 | A systematic literature review on supply chain resilience in SMEs: learnings from COVID-19 pandemic | This paper presents the state-of-art literature on supply chain resilience in SMEs in the context of the coronavirus (COVID-19) pandemic and provides a comprehensive view of insights gained and gaps identified and suggests potential areas of future research |
| 4 | A proposed circular-SCOR model for supply chain performance measurement in the manufacturing industry during COVID-19 | This study aims to determine which supply chain performance criteria come to the fore for the company under consideration to accelerate the transformation into high performance and circularity in supply chains, considering that the ability to analyse supply chain performances and ensure circularity in supply chains has become one of the factors whose importance has increased rapidly with COVID-19 |
| 5 | How do food supply chain performance measures contribute to sustainable corporate performance during disruptions from the COVID-19 pandemic emergency? | This study aims to the development of the scale of supply chain performance measures (SCPMs), food supply chain resilience (FSCS) and sustainable corporate performance (SCP) in small- and medium-sized enterprises (SMEs) in an emerging market, considering the COVID-19 context |
| 6 | Performance measurement of e-commerce supply chains using BWM and fuzzy TOPSIS | The purpose of this paper is to persuade a hybrid framework, which can be used to assess the performance of various supply chains and can be further used to segregate supply chains concerning critical KPMs. The KPMs have been selected in the COVID-19 pandemic condition |
| 7 | Lean performance measurement system for an Indian automotive supply chain | This paper aims to present a simple and innovative fuzzy methodology-based lean performance measurement system (L-PMS) for an Indian automotive supply chain. The paper also enlightens the influence of coronavirus disease 2019 (COVID-19) on supply chains and the practical implications of the unprecedented disruptions on the performance measurement systems |
| 8 | Barriers to supply chain performance measurement during disruptions such as the COVID-19 pandemic: A balanced scorecard-based analysis | This study explores barriers to supply chain performance measurement during disruptions such as COVID-19. It uses the DEMATEL fuzzy VIKOR method to analyse barriers in the balanced scorecard framework basis |
| 9 | The Social Role of Supply Chain firms during the Pandemic Period | This study aims to investigate the social risk shift in supply chain management during the coronavirus disease 2019 (COVID-19) pandemic. For every organisation, social risk management is a vital component of its development that offers an advantage in the marketplace |
| 10 | Empirical Benchmarking of Virtual Service Centers' Service Quality: A case of a large Telecom Service Provider in India | This paper aims to present a hybrid approach to measure the efficiency of virtual contact centres (VCCs) started during the pandemic and benchmark them for service performance. The results are used to plot the VCC's efficiency score (performance) and customer perception (importance) to propose appropriate strategies |
| Article | Title | Purpose |
|---|---|---|
| 1 | Airline catering supply chain performance during pandemic disruption: a Bayesian network modelling approach | This study aims to consider the impact of implementing Bayesian network (BN) modelling to measure SC performance in the airline catering during the pandemic context |
| 2 | The role of Industry 4.0 technologies on performance measurement systems of supply chains during global pandemics: an interval-valued intuitionistic hesitant fuzzy approach | This study aims to investigate supply chain performance measurement systems (SCPMSs) that are suitable and applicable to evaluate SC performance during unexpected events such as global pandemics. Also, it considers the contribution of Industry 4.0 Disruptive Technologies (IDTs) to implement SCPMSs during such black swan events |
| 3 | A systematic literature review on supply chain resilience in SMEs: learnings from COVID-19 pandemic | This paper presents the state-of-art literature on supply chain resilience in SMEs in the context of the coronavirus (COVID-19) pandemic and provides a comprehensive view of insights gained and gaps identified and suggests potential areas of future research |
| 4 | A proposed circular-SCOR model for supply chain performance measurement in the manufacturing industry during COVID-19 | This study aims to determine which supply chain performance criteria come to the fore for the company under consideration to accelerate the transformation into high performance and circularity in supply chains, considering that the ability to analyse supply chain performances and ensure circularity in supply chains has become one of the factors whose importance has increased rapidly with COVID-19 |
| 5 | How do food supply chain performance measures contribute to sustainable corporate performance during disruptions from the COVID-19 pandemic emergency? | This study aims to the development of the scale of supply chain performance measures (SCPMs), food supply chain resilience (FSCS) and sustainable corporate performance (SCP) in small- and medium-sized enterprises (SMEs) in an emerging market, considering the COVID-19 context |
| 6 | Performance measurement of e-commerce supply chains using BWM and fuzzy TOPSIS | The purpose of this paper is to persuade a hybrid framework, which can be used to assess the performance of various supply chains and can be further used to segregate supply chains concerning critical KPMs. The KPMs have been selected in the COVID-19 pandemic condition |
| 7 | Lean performance measurement system for an Indian automotive supply chain | This paper aims to present a simple and innovative fuzzy methodology-based lean performance measurement system (L-PMS) for an Indian automotive supply chain. The paper also enlightens the influence of coronavirus disease 2019 (COVID-19) on supply chains and the practical implications of the unprecedented disruptions on the performance measurement systems |
| 8 | Barriers to supply chain performance measurement during disruptions such as the COVID-19 pandemic: A balanced scorecard-based analysis | This study explores barriers to supply chain performance measurement during disruptions such as COVID-19. It uses the DEMATEL fuzzy VIKOR method to analyse barriers in the balanced scorecard framework basis |
| 9 | The Social Role of Supply Chain firms during the Pandemic Period | This study aims to investigate the social risk shift in supply chain management during the coronavirus disease 2019 (COVID-19) pandemic. For every organisation, social risk management is a vital component of its development that offers an advantage in the marketplace |
| 10 | Empirical Benchmarking of Virtual Service Centers' Service Quality: A case of a large Telecom Service Provider in India | This paper aims to present a hybrid approach to measure the efficiency of virtual contact centres (VCCs) started during the pandemic and benchmark them for service performance. The results are used to plot the VCC's efficiency score (performance) and customer perception (importance) to propose appropriate strategies |
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