Table 4

Difference between digitally mature and immature SME retailers on organisational resilience measures

Organisational resilience dimensionGroup meanst-stat (sign.)Organisational resilience
construct		Group
means		t-stat (sign.)
H1: Mindfulness/Situational AwarenessDM = 3.38
Rest = 2.94		−4.17 (0.00)**Recovery prioritiesDM = 3.23
DIM = 2.93		−2.13 (0.02)*
Situation monitoring and reportingDM = 3.46
DIM = 3.07		−3.06 (0.00)**
H2
Management of keystone vulnerabilities		DM = 3.02
Rest = 2.79		−2.03 (0.023)Planning strategiesDM = 3.30
DIM = 2.71		−3.17 (0.00)**
Practiced responseDM = 2.69
DIM = 2.70		0.06 (0.48)
Internal resourcesDM = 3.29
DIM = 3.05		−1.62 (0.05)*
External resourcesDM = 2.51
DIM = 2.39		−0.50 (0.31)
Staff engagement and involvementDM = 3.32
DIM = 3.04		−1.89 (0.03)*
H3: Adaptive CapacityDM = 3.46
Rest = 2.95		−4.94 (0.00)**Minimisation of silosDM = 3.62
DIM = 3.17		−3.05 (0.00)**
Information and knowledgeDM = 3.42
DIM = 3.03		−2.73 (0.00)**
Leadership, management and governance structuresDM = 3.45
DIM = 3.11		−2.63 (0.01)**
Innovation and creativityDM = 3.50
DIM = 2.82		−5.32 (0.00)**
Devolved and responsive decision-makingDM = 3.44
DIM = 2.85		−4.63 (0.00)**

Note(s): DM = Digitally mature SME retailers (Digital Masters), DIM = Digitally immature SME retailers (Beginners, Conservatives and Fashionistas); *Significant at a 5% level (one-tailed); **Significant at a 1% level (one-tailed)

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