Table 2

Preliminary data analysis

Variable/indicatorsMeanSDNormality (K–S test)
Motivations   
MO1 – Know its historical and monumental wealth4.330.9630.000 C
MO2 – Deepen knowledge about Heritage3.361.2490.000 C
MO3 – Attend cultural events: exhibition, festival and/or concerts2.271.3150.000 C
MO4 – Taste its gastronomy3.611.2800.000 C
MO5 – Visiting family or friends1.801.4680.000 C
MO6 – Disconnect from the everyday life3.901.3050.000 C
MO7 – The desire to know new places4.261.1470.000 C
MO8 – The proximity to my place of residence2.081.4040.000 C
MO9 – The fame and tourist reputation of the city3.761.2870.000 C
MO10 – Work or business visit (meeting and/or congresses)1.270.8550.000 C
MO11 – Another visit of my tourist itinerary2.911.4980.000 C
MO12 – Being an affordable tourist destination3.291.3760.000 C
MO13 – Learning Spanish1.641.1910.000 C
Perceived value   
VP1 – The conservation of the monumental and artistic heritage4.330.8560.000 C
VP2 – The beauty of the city4.540.6930.000 C
VP3 – Accessibility to emblematic buildings and monuments3.791.0820.000 C
VP4 – Tourist information3.471.1410.000 C
VP5 – Service and quality of tourist accommodation3.651.1360.000 C
VP6 – Service and quality of restaurants and taverns3.831.0470.000 C
VP7 – Service and quality of the tour guides3.091.4090.000 C
VP8 – Diversity and quality of local gastronomy3.871.0850.000 C
VP9 – Opportunity to buy handicrafts3.581.2420.000 C
VP10 – Complementary leisure offer3.081.2790.000 C
VP11 – Citizen security3.791.0940.000 C
VP12 – Cleaning of the city3.911.0240.000 C
VP13 – Residents’ hospitality3.871.0860.000 C
VP14 – Public transport services3.481.2720.000 C
VP15 – Value for money of this tourist destination3.900.9980.000 C
Satisfaction   
SA1 – I made the right decision visiting Granada4.630.6980.000 C
SA2 – I have a great level of satisfaction with Granada4.430.7710.000 C
Loyalty   
LD1 – I recommend its visit if someone asked me for advice4.590.7100.000 C
LD2 – I will encourage my family and/or friends to visit the city4.500.8190.000 C
LD3 – After my experience, I think I will come back again4.231.0660.000 C

Note:

CLilliefors’ significance correction

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