Preliminary data analysis
| Variable/indicators | Mean | SD | Normality (K–S test) |
|---|---|---|---|
| Motivations | |||
| MO1 – Know its historical and monumental wealth | 4.33 | 0.963 | 0.000 C |
| MO2 – Deepen knowledge about Heritage | 3.36 | 1.249 | 0.000 C |
| MO3 – Attend cultural events: exhibition, festival and/or concerts | 2.27 | 1.315 | 0.000 C |
| MO4 – Taste its gastronomy | 3.61 | 1.280 | 0.000 C |
| MO5 – Visiting family or friends | 1.80 | 1.468 | 0.000 C |
| MO6 – Disconnect from the everyday life | 3.90 | 1.305 | 0.000 C |
| MO7 – The desire to know new places | 4.26 | 1.147 | 0.000 C |
| MO8 – The proximity to my place of residence | 2.08 | 1.404 | 0.000 C |
| MO9 – The fame and tourist reputation of the city | 3.76 | 1.287 | 0.000 C |
| MO10 – Work or business visit (meeting and/or congresses) | 1.27 | 0.855 | 0.000 C |
| MO11 – Another visit of my tourist itinerary | 2.91 | 1.498 | 0.000 C |
| MO12 – Being an affordable tourist destination | 3.29 | 1.376 | 0.000 C |
| MO13 – Learning Spanish | 1.64 | 1.191 | 0.000 C |
| Perceived value | |||
| VP1 – The conservation of the monumental and artistic heritage | 4.33 | 0.856 | 0.000 C |
| VP2 – The beauty of the city | 4.54 | 0.693 | 0.000 C |
| VP3 – Accessibility to emblematic buildings and monuments | 3.79 | 1.082 | 0.000 C |
| VP4 – Tourist information | 3.47 | 1.141 | 0.000 C |
| VP5 – Service and quality of tourist accommodation | 3.65 | 1.136 | 0.000 C |
| VP6 – Service and quality of restaurants and taverns | 3.83 | 1.047 | 0.000 C |
| VP7 – Service and quality of the tour guides | 3.09 | 1.409 | 0.000 C |
| VP8 – Diversity and quality of local gastronomy | 3.87 | 1.085 | 0.000 C |
| VP9 – Opportunity to buy handicrafts | 3.58 | 1.242 | 0.000 C |
| VP10 – Complementary leisure offer | 3.08 | 1.279 | 0.000 C |
| VP11 – Citizen security | 3.79 | 1.094 | 0.000 C |
| VP12 – Cleaning of the city | 3.91 | 1.024 | 0.000 C |
| VP13 – Residents’ hospitality | 3.87 | 1.086 | 0.000 C |
| VP14 – Public transport services | 3.48 | 1.272 | 0.000 C |
| VP15 – Value for money of this tourist destination | 3.90 | 0.998 | 0.000 C |
| Satisfaction | |||
| SA1 – I made the right decision visiting Granada | 4.63 | 0.698 | 0.000 C |
| SA2 – I have a great level of satisfaction with Granada | 4.43 | 0.771 | 0.000 C |
| Loyalty | |||
| LD1 – I recommend its visit if someone asked me for advice | 4.59 | 0.710 | 0.000 C |
| LD2 – I will encourage my family and/or friends to visit the city | 4.50 | 0.819 | 0.000 C |
| LD3 – After my experience, I think I will come back again | 4.23 | 1.066 | 0.000 C |
| Variable/indicators | Mean | SD | Normality (K–S test) |
|---|---|---|---|
| MO1 – Know its historical and monumental wealth | 4.33 | 0.963 | 0.000 |
| MO2 – Deepen knowledge about Heritage | 3.36 | 1.249 | 0.000 |
| MO3 – Attend cultural events: exhibition, festival and/or concerts | 2.27 | 1.315 | 0.000 |
| MO4 – Taste its gastronomy | 3.61 | 1.280 | 0.000 |
| MO5 – Visiting family or friends | 1.80 | 1.468 | 0.000 |
| MO6 – Disconnect from the everyday life | 3.90 | 1.305 | 0.000 |
| MO7 – The desire to know new places | 4.26 | 1.147 | 0.000 |
| MO8 – The proximity to my place of residence | 2.08 | 1.404 | 0.000 |
| MO9 – The fame and tourist reputation of the city | 3.76 | 1.287 | 0.000 |
| MO10 – Work or business visit (meeting and/or congresses) | 1.27 | 0.855 | 0.000 |
| MO11 – Another visit of my tourist itinerary | 2.91 | 1.498 | 0.000 |
| MO12 – Being an affordable tourist destination | 3.29 | 1.376 | 0.000 |
| MO13 – Learning Spanish | 1.64 | 1.191 | 0.000 |
| VP1 – The conservation of the monumental and artistic heritage | 4.33 | 0.856 | 0.000 |
| VP2 – The beauty of the city | 4.54 | 0.693 | 0.000 |
| VP3 – Accessibility to emblematic buildings and monuments | 3.79 | 1.082 | 0.000 |
| VP4 – Tourist information | 3.47 | 1.141 | 0.000 |
| VP5 – Service and quality of tourist accommodation | 3.65 | 1.136 | 0.000 |
| VP6 – Service and quality of restaurants and taverns | 3.83 | 1.047 | 0.000 |
| VP7 – Service and quality of the tour guides | 3.09 | 1.409 | 0.000 |
| VP8 – Diversity and quality of local gastronomy | 3.87 | 1.085 | 0.000 |
| VP9 – Opportunity to buy handicrafts | 3.58 | 1.242 | 0.000 |
| VP10 – Complementary leisure offer | 3.08 | 1.279 | 0.000 |
| VP11 – Citizen security | 3.79 | 1.094 | 0.000 |
| VP12 – Cleaning of the city | 3.91 | 1.024 | 0.000 |
| VP13 – Residents’ hospitality | 3.87 | 1.086 | 0.000 |
| VP14 – Public transport services | 3.48 | 1.272 | 0.000 |
| VP15 – Value for money of this tourist destination | 3.90 | 0.998 | 0.000 |
| SA1 – I made the right decision visiting Granada | 4.63 | 0.698 | 0.000 |
| SA2 – I have a great level of satisfaction with Granada | 4.43 | 0.771 | 0.000 |
| LD1 – I recommend its visit if someone asked me for advice | 4.59 | 0.710 | 0.000 |
| LD2 – I will encourage my family and/or friends to visit the city | 4.50 | 0.819 | 0.000 |
| LD3 – After my experience, I think I will come back again | 4.23 | 1.066 | 0.000 |
Note:
CLilliefors’ significance correction
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