Table 2

EFA results on visitor motivation

Motivational statementsEngagementEdutainmentEscapism
To adopt an animal or support other charities0.81  
To volunteer0.81  
Going to the zoo is part of my lifestyle0.75  
To photograph wildlife0.73  
To touch/handle and feed wildlife0.71  
To partake in after-hour activities0.71  
Travelling to national parks is not my preference0.65  
Because of the zoo’s reputation0.63  
I want to be educated about and appreciate endangered species0.51  
A visit to the zoo is the perfect weekend activity 0.69 
To observe alien species 0.67 
To see wildlife that I may never see in the wild 0.66 
The zoo offers a variety of animal observations 0.65 
Zoos are green spaces within cities 0.63 
Zoos provide a platform for wildlife conservation 0.61 
The offers educational and learning opportunities 0.49 
It is an opportunity to spend time with family and friends  0.83
It is an opportunity to relax and get away from my everyday life  0.81
Visits to the zoo benefit my children/my travelling party  0.54
Visiting the zoo is an enjoyable experience  0.48
Visiting the zoo contributes to my general well-being  0.45
I can participate in activities and events  0.44
Because zoo visits are affordable  0.40
Eigenvalues (EV)10.342.091.07
Var. (%)44.979.104.66
Cum. Var. (%)44.9754.0758.73
Cronbach alpha0.910.840.83
Avg, inter-item correlation0.530.430.42
Mean value (x̄)3.253.893.75

Notes:

*Five-point Likert scale: 1 = completely disagree to 5 = completely agree. The Kaiser–Meyer–Olkin measure of sampling adequacy: 0.93; Bartlett’s test of sphericity was significant [x2 (253) = 3781.38, p < 0.05]; the variance explained was 59%

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