Constructs reliability and convergent validity
| Items | Loadings | Cronbach's alpha | CR | AVE | |
|---|---|---|---|---|---|
| COMP | comp1 | 0.854 | 0.941 | 0.941 | 0.798 |
| comp2 | 0.914 | ||||
| comp3 | 0.891 | ||||
| comp4 | 0.913 | ||||
| IMG | img1 | 0.917 | 0.947 | 0.947 | 0.857 |
| img2 | 0.936 | ||||
| img3 | 0.925 | ||||
| PRA | pra1 | 0.928 | 0.935 | 0.953 | 0.837 |
| pra2 | 0.926 | ||||
| pra3 | 0.910 | ||||
| pra4 | 0.894 | ||||
| PEOU | peou1 | 0.885 | 0.954 | 0.963 | 0.814 |
| eou2 | 0.913 | ||||
| peou3 | 0.891 | ||||
| peou4 | 0.902 | ||||
| peou5 | 0.918 | ||||
| peou6 | 0.903 | ||||
| PU | pu1 | 0.890 | 0.954 | 0.962 | 0.785 |
| pu2 | 0.891 | ||||
| pu3 | 0.856 | ||||
| pu4 | 0.891 | ||||
| pu5 | 0.905 | ||||
| pu6 | 0.900 | ||||
| pu7 | 0.869 | ||||
| IQ | iq1 | 0.889 | 0.925 | 0.946 | 0.816 |
| iq2 | 0.910 | ||||
| iq3 | 0.913 | ||||
| iq4 | 0.900 | ||||
| SQ | sq1 | 0.858 | 0.898 | 0.929 | 0.766 |
| sq2 | 0.896 | ||||
| sq3 | 0.914 | ||||
| sq4 | 0.830 | ||||
| SEQ | seq1 | 0.890 | 0.913 | 0.939 | 0.794 |
| seq2 | 0.913 | ||||
| seq3 | 0.892 | ||||
| seq4 | 0.868 | ||||
| USA | usa1 | 0.815 | 0.813 | 0.889 | 0.728 |
| usa2 | 0.865 | ||||
| usa3 | 0.880 |
| Items | Loadings | Cronbach's alpha | CR | AVE | |
|---|---|---|---|---|---|
| COMP | comp1 | 0.854 | 0.941 | 0.941 | 0.798 |
| comp2 | 0.914 | ||||
| comp3 | 0.891 | ||||
| comp4 | 0.913 | ||||
| IMG | img1 | 0.917 | 0.947 | 0.947 | 0.857 |
| img2 | 0.936 | ||||
| img3 | 0.925 | ||||
| PRA | pra1 | 0.928 | 0.935 | 0.953 | 0.837 |
| pra2 | 0.926 | ||||
| pra3 | 0.910 | ||||
| pra4 | 0.894 | ||||
| PEOU | peou1 | 0.885 | 0.954 | 0.963 | 0.814 |
| eou2 | 0.913 | ||||
| peou3 | 0.891 | ||||
| peou4 | 0.902 | ||||
| peou5 | 0.918 | ||||
| peou6 | 0.903 | ||||
| PU | pu1 | 0.890 | 0.954 | 0.962 | 0.785 |
| pu2 | 0.891 | ||||
| pu3 | 0.856 | ||||
| pu4 | 0.891 | ||||
| pu5 | 0.905 | ||||
| pu6 | 0.900 | ||||
| pu7 | 0.869 | ||||
| IQ | iq1 | 0.889 | 0.925 | 0.946 | 0.816 |
| iq2 | 0.910 | ||||
| iq3 | 0.913 | ||||
| iq4 | 0.900 | ||||
| SQ | sq1 | 0.858 | 0.898 | 0.929 | 0.766 |
| sq2 | 0.896 | ||||
| sq3 | 0.914 | ||||
| sq4 | 0.830 | ||||
| SEQ | seq1 | 0.890 | 0.913 | 0.939 | 0.794 |
| seq2 | 0.913 | ||||
| seq3 | 0.892 | ||||
| seq4 | 0.868 | ||||
| USA | usa1 | 0.815 | 0.813 | 0.889 | 0.728 |
| usa2 | 0.865 | ||||
| usa3 | 0.880 |
Note(s): Abbreviations: CR = composite reliability; AVE = average variance extracted; COMP = compatibility; IMG = image; PRA = relative advantage; PEOU = perceived ease of use; PU = perceived usefulness; IQ = information quality; SQ = system quality; SEQ = service quality; USA = user adoption