Table 5

Construct measurement and convergent validity test results

ConstructsReferenceItemFactor loadingCACRAVE
Continuance usage (CU)Bhattacherjee (2001) CU1: I continue using CTMA, rather than discontinuing their use in recent days0.8490.8660.9030.650
CU2: I continue using CTMA, rather than using any alternative means of tracing in recent days0.788
CU3: I will continue my CTMA use in the following days during the COVID-19 pandemic0.825
Perceived distress relief (PDR)Dholakia (2006) PDR1: Using CTMA makes me feel self-assured0.8230.8230.8830.653
PDR2: Using CTMA makes me feel relieved0.820
PDR3: Using CTMA makes me feel contented0.820
PDR4: Using CTMA makes me feel calm0.794
PDR5: Using CTMA makes me feel tranquil0.773
Perceived usefulness (PU)Bhattacherjee (2001) PU1: Using CTMA improves my performance in protecting myself during the COVID-19 pandemic0.8250.7580.8610.674
PU2: Using CTMA increases my productivity in protecting myself during the COVID-19 pandemic0.797
PU3: Using CTMA enhances my effectiveness in protecting myself during the COVID-19 pandemic0.825
PU4: Overall, using CTMA is useful in protecting myself during the COVID-19 pandemic0.785
Privacy concern (PC)Dinev and Hart (2006) PC1: I am concerned that my information collected by CTMA could be misused0.8240.8710.9110.719
PC2: I am concerned that someone else can access my information through CTMA.0.855
PC3: I am concerned about information collected by CTMA because of what others might do with it0.871
PC4: I am concerned about information collected by CTMA because it could be used in a way I did not foresee0.843
Perceived response efficacy (PRE)Posey et al. (2015) PRE1: The efforts of CTMA providers to keep my privacy safe from information security threats are effective0.7830.7880.8630.611
PRE2: The available measures taken by CTMA providers to protect my privacy from security violations are effective0.773
PRE3: The preventive measures available to stop people from accessing my privacy taken by CTMA providers are adequate0.783
PRE4: The preventive measures available to keep people from misusing my privacy taken by CTMA providers are adequate0.788

Note(s): CR = composite reliability; CA = Cronbach's alpha; AVE = average variance extracted

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