Table 6
Correlation matrix and discriminant validity
Construct
PDR
PU
CU
PC
PRE
Perceived distress relief (PDR)
0.806
Perceived usefulness (PU)
0.675
0.808
Continuance usage (CU)
0.632
0.650
0.821
Privacy concern (PC)
0.395
0.305
0.301
0.848
Perceived response efficacy (PRE)
0.738
0.649
0.714
0.310
0.782
Construct
PDR
PU
CU
PC
PRE
Perceived distress relief (PDR)
0.806
Perceived usefulness (PU)
0.675
0.808
Continuance usage (CU)
0.632
0.650
0.821
Privacy concern (PC)
0.395
0.305
0.301
0.848
Perceived response efficacy (PRE)
0.738
0.649
0.714
0.310
0.782
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