Table 7 Loadings and cross-loadings...

Table 7

Loadings and cross-loadings

Construct	Construct item	CU	DR	PU	PC	RE
Continuance usage (CU)	CU1	0.849	0.553	0.551	0.259	0.627
	CU2	0.788	0.521	0.513	0.261	0.563
	CU3	0.825	0.482	0.538	0.221	0.567
Perceived distress relief (PDR)	PDR1	0.576	0.823	0.630	0.355	0.628
	PDR2	0.541	0.820	0.562	0.313	0.604
	PDR3	0.501	0.820	0.554	0.323	0.610
	PDR4	0.468	0.794	0.495	0.303	0.576
	PDR5	0.445	0.773	0.456	0.292	0.550
Perceived usefulness (PU)	PU1	0.550	0.555	0.825	0.249	0.561
	PU2	0.519	0.558	0.797	0.247	0.533
	PU3	0.539	0.539	0.825	0.248	0.507
	PU4	0.491	0.530	0.785	0.244	0.493
Privacy concern (PC)	PC1	0.222	0.275	0.224	0.824	0.225
	PC2	0.277	0.350	0.260	0.855	0.290
	PC3	0.290	0.367	0.294	0.871	0.288
	PC4	0.218	0.337	0.249	0.843	0.234
Perceived response efficacy (PRE)	PRE1	0.544	0.602	0.492	0.246	0.783
	PRE2	0.547	0.542	0.512	0.204	0.773
	PRE3	0.580	0.588	0.531	0.251	0.783
	PRE4	0.561	0.574	0.492	0.266	0.788

Construct	Construct item	CU	DR	PU	PC	RE
Continuance usage (CU)	CU1	0.849	0.553	0.551	0.259	0.627
	CU2	0.788	0.521	0.513	0.261	0.563
	CU3	0.825	0.482	0.538	0.221	0.567
Perceived distress relief (PDR)	PDR1	0.576	0.823	0.630	0.355	0.628
	PDR2	0.541	0.820	0.562	0.313	0.604
	PDR3	0.501	0.820	0.554	0.323	0.610
	PDR4	0.468	0.794	0.495	0.303	0.576
	PDR5	0.445	0.773	0.456	0.292	0.550
Perceived usefulness (PU)	PU1	0.550	0.555	0.825	0.249	0.561
	PU2	0.519	0.558	0.797	0.247	0.533
	PU3	0.539	0.539	0.825	0.248	0.507
	PU4	0.491	0.530	0.785	0.244	0.493
Privacy concern (PC)	PC1	0.222	0.275	0.224	0.824	0.225
	PC2	0.277	0.350	0.260	0.855	0.290
	PC3	0.290	0.367	0.294	0.871	0.288
	PC4	0.218	0.337	0.249	0.843	0.234
Perceived response efficacy (PRE)	PRE1	0.544	0.602	0.492	0.246	0.783
	PRE2	0.547	0.542	0.512	0.204	0.773
	PRE3	0.580	0.588	0.531	0.251	0.783
	PRE4	0.561	0.574	0.492	0.266	0.788