Table I

A typology framework for interactive CS

Actor bondsResources tiesActivity links

Interaction elements: Technical exchange

Know how to work together in relation to a specific resource or activity

Minor changes in facilities and business units concerning specific resource. Often one-sided

Minor changes in related activities, often one-sided

Limited CS

The firm-stakeholder relationship is based on short-term needs, and flexibility is maintained. Third-party organizations canbe relevant in the adaptation processes, but only indirectly

Interaction elements: Cooperation

Know how to adapt to each other in relation to different types of resources and activities

Mutual changes in several types of resources

Mutual changes in joint and related activities

Potential CS

The firm-stakeholder relationship goes beyond short-term needs of individual actors. Both parties make a clear commitment to contribute towards mutual and long-term objectives. Third-party organizations can be relevant in the adaptation processes, but only indirectly

Interaction elements: Networking

Know how to systematically relate to several parties in co-managing resources and activities

Mutual changes in relation to several parties in several types of resources

Mutual changes in relation to several parties in joint and related activities

Substantial CS

Third-parties are an integrated part of the firm-stakeholder relationship and decision-making processes are based on contributions from coalitions of actors. Employees from more than two organizations work together in cross-functional groups

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