Table 7

Hypothesis testing results

HypothesisResult
H1: The degree of review sidedness is negatively associated with online review helpfulnessSupported
H2: Reviewer reputation positively moderates the effect of review sidedness on online review helpfulnessSupported
H3: Information factuality is positively associated with online review helpfulnessSupported
H4a: The interaction effect of positive sentiment and information factuality positively influences online review helpfulnessSupported
H4b: The interaction effect of negative sentiment and information factuality positively influences online review helpfulnessNot supported
H5: The emotional intensity at the beginning of a review is negatively associated with online review helpfulnessSupported

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