Table 1

Important milestones of MTNL

1986Mahanagar Telephones Nigam Limited was established
1987Push-button telephones were introduced and it made dialling more convenient
1988Phone Plus services increased benefits for telephone customers
1992Introduction of Voice Mail Service
1995Introduction of Internet in India (Delhi)
1996Launch of ISDN services
1997Launch of Wireless in Local loop
1999Introduction of Internet based services
2000Millennium Telecom Limited is established as a fully owned subsidiary of MTNL
2001Dolphin, a GSM cellular phone service that was launched. WLL mobile services were launched under the Garuda brand. United telecom ltd., which is a MTNL Joint venture in Nepal, started providing WLL-based services in Nepal. MTNL got listed on the New York Stock Exchange (NYSE). Internet express services based on the CLI (command-line interface) were now available
2002Under the Trump brand, pre-paid GSM mobile services were launched. MTNL Mail, a brand of email on PSTN lines, was introduced
2003Garuda 1-x was the first CDMA 1x 2000 technology to be introduced. A pilot project for ADSL-based Broadband services was launched. Virtual Phone services were introduced. Mahanagar Telephone Mauritius Ltd. In Mauritius was awarded the second operator licence
2004GSM and CDMA capacity increased by 800,000 lines each (for a total of 1.6 million lines) while STD/ISD prices were reduced by nearly 60%. In Mauritius, MTNL subsidiary MTML has been granted a licence to operate fixed, mobile and ILD services. Wi-Fi and digital certification services were launched. CETTM, a cutting-edge training facility, was inaugurated
2005In terms of GSM subscriber additions, became the market leader. TRI BAND, a broadband service brand, was launched. A tender for one million 3G GSM lines was issued
2006In November 2006, the IPTV service was launched. The deployment of WiMAX begun. The purchase of equipment for the WCDMA 3G service started, and the pilot launch of the Wi MAX service begun
2008For the first time in India, 3G mobile service was launched
2011FTTH services were launched

Source(s): Compiled by the authors from company website (history)

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