Table 1

(Ai → Nespresso)PR, (Ai ↛ Nespresso) PR and brand alignment (BA): formulas for the calculation

IndicatorsFrom the company fileFrom the consumer file
(Ai → Nespresso)PR; (Ai = 1,2,3…n)(1) (Ai→Nespresso)PRCOMP=N (Ai→Nespresso)COMPECs(tot)COMP × 100(2) (Ai→Nespresso)PRCONS=N (Ai→Nespresso)CONSECs(tot)CONS × 100 
(Ai ↛ Nespresso) PR; (Ai = 1,2,3,…n)(3) (Ai ↛ Nespresso)PRCOMP=N(Ai ↛ Nespresso)COMPECs(tot)COMP × 100(4) (Ai ↛ Nespresso)PRCONS=N (Ai ↛ Nespresso)CONSPECs(tot)CONS × 100 
Brand alignment (BA)(5) CCOMP BA=∑1n[(Ai → Nespresso)PRCOMP] where Ai =(1, 2, 3,...n) and ∈[(Ai→Nespresso)COMP ∩​(Ai→Nespresso)CONS](6) CCONS BA=∑1n[(Ai→ Nespresso)PRCONS] where Ai=(1, 2, 3, …n) and ∈[(Ai→Nespresso)COMP ∩​(Ai→Nespresso)CONS]

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