Table 2

Summary of actions taken to ensure research rigour

MeasurePurposeAction taken
ConfirmabilityAssurance of the integrity of the findings based on data (interpretations, constructions, assertions, facts, etc.)Data collected from relevant responders with tacit and active knowledge of grocery retail in South Africa
CredibilityMatching constructed realities of respondents to those presented by the evaluatorMultiple respondent types as data sources were used to triangulate emergent findings
DependabilityTrackable variance and transparencyNVIVO 12 software used for coding
Interview quotations provided
Coding scheme is elaborated
Open, axial and selective codes used to present findings
TransferabilitySpecifying the context of scope in which research findings can be generalizedCase study research process
Sampling of consumers and suppliers in sector of study

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